BSOD Various video related crashes


  1. Posts : 5
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
       #1

    BSOD Various video related crashes


    I've been having a problem for a while of various crashes when it comes to watching videos on chrome for a while or in the middle of playing games. Sometimes the computer just shuts off completely like a light but always after a bit of time in a video or game.

    I'm not honestly sure how to attack the problem and would appreciate any help that I can get. What it seems to indicate is that it might be a bad driver that failed to covert from the win 7 to 10 upgrade or one of my logitec drivers, though I just deleted some of them for old things I no longer have.
    Last edited by Siraithor; 10 Jun 2016 at 10:35.
      My Computer


  2. Posts : 14,901
    Windows 10 Pro
       #2

    Please upload a new zip file, the attached zip file is empty
      My Computers


  3. Posts : 5
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #3

    axe0 said:
    Please upload a new zip file, the attached zip file is empty
    Fixed, for some reason it took 3 tries to have it appear filled.
      My Computer


  4. Posts : 14,901
    Windows 10 Pro
       #4

    My apology for the huge delay, somehow I missed this thread what rarely happens.

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.




    Diagnostic Test

     DRIVER VERIFIER


    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.


    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff. The PSU, cooling and other used stuff are NOT mentioned in the tool.
    How to fill in your system specs:

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  5. Posts : 5
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #5

    Added the new crash dump from the verifier
      My Computer


  6. Posts : 14,901
    Windows 10 Pro
       #6

    Everything points to your Logitech device and it seems the Logitech drivers are a bit outdated.
    I suggest that you visit Logitech for driver updates.
    It is also recommended that you remove the AMD Overdrive driver, you possibly need to adapt your AMD software installation
    Driver Reference Table - WmVirHid.sys
    Driver Reference Table - AODDriver2.sys
    Code:
    2: kd> lmvm wmvirhid
    Browse full module list
    start             end                 module name
    fffff801`91e50000 fffff801`91e52500   WmVirHid   (deferred)             
        Image path: \SystemRoot\system32\drivers\WmVirHid.sys
        Image name: WmVirHid.sys
        Browse all global symbols  functions  data
        Timestamp:        Tue Apr 27 22:08:53 2010 (4BD74455)
        CheckSum:         0000D855
        ImageSize:        00002500
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    
    
    LGBusEnum    Tue Nov 24 02:36:48 2009 (4b0b38b0)    0000b99b        LGBusEnum.sys
    WmVirHid    Tue Apr 27 22:08:53 2010 (4bd74455)    0000d855        WmVirHid.sys
    WmXlCore    Tue Apr 27 22:09:26 2010 (4bd74476)    000211d4        WmXlCore.sys
    WmBEnum    Tue Apr 27 22:10:19 2010 (4bd744ab)    0000e6b8        WmBEnum.sys
    speedfan    Sat Dec 29 21:59:35 2012 (50df59b7)    0000ce4f        speedfan.sys
    AODDriver2    Tue Feb 11 12:06:52 2014 (52fa044c)    00014eeb        AODDriver2.sys
    
    aoddriver4.3    c:\program files\ati technologies\ati.ace\fuel\amd64\aoddriver2.sys
      My Computers


  7. Posts : 5
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       #7

    Thanks for the help, but I think I'm ready to throw in the towel. The Logitech driver had no recent update other then the 2010 one and took forever to pry out of my system with no way to easily uninstall either from logitech. only for the LGVirHid.sys driver to starting to give the exact same error I got from WmVirHid.sys when doing the driver verifier. So i just have to live with that, because I don't believe it's my main problem, since it all has to do with video related stuff. Then after all that, manually taking out the old AMD overdrive driver and updating that, now I'm hit with a dxgmms2!VIDMM_RECYCLE_MULTIRANGE::SplitAt+9a error at the exact same places I would get the original ones. I think I just need to do a clean install since the W10 update seems to have just not been compatible with the old drivers.
      My Computer


  8. Posts : 14,901
    Windows 10 Pro
       #8

    It comes to your attention because those drivers have been caught by driver verifier.

    only for the LGVirHid.sys driver to starting to give the exact same error I got from WmVirHid.sys when doing the driver verifier
    Because both are from Logitech...

    If there are no updates, you need to replace the device.

    Then after all that, manually taking out the old AMD overdrive driver and updating that
    That is what went wrong, I recommended to remove it with the reason that it is a well known source for cause of BSODs.
      My Computers


 

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