System service exception while trying to do windows update


  1. Posts : 17
    Microsoft Windows 10 Pro
       #1

    System service exception while trying to do windows update

      My Computer


  2. Posts : 14,903
    Windows 10 Pro
       #2

    Hi romulasry,

    Welcome to the 10forums :)

    Please remove the Realtek Wireless LAN device or update the drivers via the manufacturer of the device.
    Code:
    2: kd> lmvm rtwlanu
    Browse full module list
    start             end                 module name
    fffff800`4f260000 fffff800`4f615000   rtwlanu  T (no symbols)           
        Loaded symbol image file: rtwlanu.sys
        Image path: \SystemRoot\System32\drivers\rtwlanu.sys
        Image name: rtwlanu.sys
        Browse all global symbols  functions  data
        Timestamp:        Mon Feb 16 07:42:38 2015 (54E1915E)
        CheckSum:         0039A1D7
        ImageSize:        003B5000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computers


  3. Posts : 17
    Microsoft Windows 10 Pro
    Thread Starter
       #3

    Updated the driver same issue, removed a driver from logitech and bam more BSODs.
    Attachment 88026
      My Computer


  4. Posts : 14,903
    Windows 10 Pro
       #4

    Please disable driver verifier
    • Open an admin command prompt
    • Enter "verifier/reset" (without quotes)

    Enabling driver verifier isn't a bad thing, except when one doesn't know what to do when a boot loop occurs, unfortunately as no driver has been flagged it indicates another level of problem.

    I would like to start with a basic thing, ruling out the memory using MemTest86+, please follow below instructions for running MemTest86+. If MemTest86+ does not show errors after 8 straight passes please remove all USB devices, there are error reports about the USB drivers from Windows indicating either USB devices, or the USB drivers from the devices or USB drivers ASUS provides for the motherboard are causing problems.
    NOTE: 32GB of memory could take a few days to get to 8 passes. 8GB takes about 8-10h, 16GB could take 1 day to 2 days with bad luck.





    Diagnostic Test

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
      My Computers


 

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