PC reboots regularly with no warning - no BSOD

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  1. Posts : 20
    Microsoft Windows 10 Home 64-bit
       #1

    PC reboots regularly with no warning - no BSOD


    Initially I was getting BSODs that did not specify the cause outside of various kernel drivers. I used Whocrashed and BlueScreenview to try to diagnose the problem but no such luck. Then I tried just updating my drivers, and that is when the reboots started.
      My Computer


  2. Posts : 14,903
    Windows 10 Pro
       #2

    Hi robertheadly,.

    Welcome to the 10forums :)

    Please check in %systemroot%\minidump for dumps, if there are any present (of a recent date) select them > right click > send to > compressed (zipped) folder.

    Please boot in the BIOS, search for the 3.3v, 5v and 12v values and post them.

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling system and other used stuff. Please note that the PSU, cooling system and other used stuff are NOT mentioned in the tool.
    How to fill in your system specs:

      My Computers


  3. Posts : 20
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       #3

    12v = 12.249v
    5v = 5.016v
    3.3v = 3.376v
    Attachment 82336
    Attachment 82337
      My Computer


  4. Posts : 20
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       #4

    I thought maybe that the problem went away after I re-seated the power cable. But I just had it happen after I resumed downloading a game on Steam. Any help?

    It happened again a few minutes later as I was trying to install windows debug tools. When it booted back up, the installation window was still there, so I think it is putting my computer into hibernate. So I reset the power settings to default to see if that helps.
      My Computer


  5. Posts : 14,903
    Windows 10 Pro
       #5

    Tested the PSU? PSU - Test DC Output Voltage - Windows 7 Help Forums
    Disconnect all devices you do not need for basic things.
      My Computers


  6. Posts : 20
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       #6

    No, I don't have the necessary equipment for that. However I do monitor the voltages using speedfan. I have high end power supply.
    axe0 said:
    Tested the PSU? PSU - Test DC Output Voltage - Windows 7 Help Forums
    Disconnect all devices you do not need for basic things.
      My Computer


  7. Posts : 20
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       #7
      My Computer


  8. Posts : 14,903
    Windows 10 Pro
       #8

    You likely know this: no program won't show data from the PSU + the BIOS is a better place to check the voltages.
      My Computers


  9. Posts : 20
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       #9

    I removed driver verifier and I started getting Blue screens again. Attached the mini dump.
      My Computer


  10. Posts : 20
    Microsoft Windows 10 Home 64-bit
    Thread Starter
       #10

    Windows Debugger says ntkrnlmp.exe. How do I fix a ntkrnlmp.exe crash?
      My Computer


 

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