Constant Blue Screen after upgrading to Windows 10

Ryaccoon · 21 May 2016

About 3 days ago my laptop decided to upgrade to windows 10 without any warning and ever since I keep getting random blue screens.

The error message says SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (NETIO.SYS).

I've tried updating drivers and malware scanning but it hasn't fixed the problem.

Arc · 21 May 2016

Windows Firewall is running.

Code:

mpsdrv    Windows Firewall Authorization Driver    c:\windows\system32\drivers\mpsdrv.sys    Kernel Driver    Yes    Manual    Running    OK    Normal    No    Yes

Avast is there. And flagging ....

Code:

ffffd000`c7f05868  fffff800`eb6c14e1Unable to load image \SystemRoot\system32\drivers\aswStm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswStm.sys
*** ERROR: Module load completed but symbols could not be loaded for aswStm.sys
 aswStm+0x14e1

Still ZoneAlarm is applied. Poor network has no other way way but crash to BSOD.

Code:

BugCheck 1000007E, {ffffffffc0000005, fffff800ea340e28, ffffd000c7f05b28, ffffd000c7f05340}

*** WARNING: Unable to verify timestamp for vsdatant.sys
*** ERROR: Module load completed but symbols could not be loaded for vsdatant.sys
Probably caused by : NETIO.SYS ( NETIO!StreamInvokeCalloutAndNormalizeAction+60 )

Followup:     MachineOwner
---------

Uninstall Both Avast and Zone Alarm. Use the uninstaller utilities from here: Uninstallers (removal tools) for common Windows antivirus softwareESET Knowledgebase

Then Apply only one antivirus, only one firewall.

And, upgradation to windows 10 is the user's decision; a computer cannot decide it.

Ryaccoon · 22 May 2016

So I typed out a thank you message and said that it hadn't blue screened since but as soon as I clicked send it blue screened again.

I turned off windows firewall and uninstalled zone alarm then installed a different version that didn't have an antivirus so there should only have been the avast antivirus and zone alarm firewall but it still blue screened.

Arc · 22 May 2016

Uninstall all the antivirus programs.
Activate Windows Defender. Activate Windows Firewall.

For any further BSOD, post the reply accompanied by a zip resulting the Blue Screen of Death (BSOD) Posting Instructions .