1.    19 May 2016 #1
    Join Date : May 2016
    Posts : 1
    Windows 10

    Wdf01000.sys BSOD Unable to Reboot

    Good afternoon,

    Let me start by saying that I'm not a huge techie. There are a lot of things I know about computers, but much more that I don't know. I'm hoping you all can help me save my desktop computer without having to lose years of files I can't replace.

    I updated my computer from Win 7 Pro to Win 10 several months ago and it has been working fine until last night. And before anyone asks, no, I was stupid and never made a recovery disk. I kept telling myself I needed to do so, but I forgot.

    Last night I was running an update to the AMD Catalyst Suite to get updated drivers for my video card. While that was running I had Firefox open and was checking my email. All of the sudden I got a BSoD telling me something had gone wrong and my computer needed to restart, but it gave me absolutely no info on what had gone wrong. I assume though that it's related to the video driver update I was attempting. My computer restarted and then got stuck in an auto repair loop. It would find nothing to repair, then would restart and go right back into the auto repair again. At this point I have no access to the system except by command line.

    These are the fixes I have tried so far, from various sources online, in roughly the order I tried them:

    • Restore Point - I only have 3 restore points for some reason, and I've tried to restore to all of them but they all fail.
    • Startup Repair - Have tried this 5 or 6 times, restarting after each attempt, with no change.
    • Startup Options - I've tried changing all of the startup options and got nothing. I can't even boot into Safe Mode.
    • Ran chkdsk - Everything checked out fine
    • Manually attempted to rebuild the BCD and repair MCR - Found this one online to use command line prompts to manually run the bootrec utility. Everything seemed to work fine, but no change.
    • Disabled autorepair - A little progress here. Got out of the loop and got some actual info finally.

    At this point now I boot up to a blue screen that tells me Windows could not load because a critical file WINDOWS\system32\drivers\Wdf01000.sys is missing or corrupted. This reinforces my theory that the video driver update fubar'd and caused the problem. Using the command line interfac I navigated to that directory and confirmed the file is there, so it must be corrupt. I renamed the file to Wdf01000.sys.old and restarted, hoping the system might rebuild the file, but that didn't work, so I restored the name. So then I moved on to some other attempted fixes.

    • Ran sfc scan from command line - Worked fine, but nothing changed
    • Restored Windows registry from the command line - Worked fine, but no change
    • Broke down and tried a system reset, with the option to retain my files. It ran for a bit, then gave me a message that it couldn't be completed and no changes were made
    • Did a system reset, telling it to delete all files. It ran for a while, and then got a message saying there was a problem and nothing happened.

    Is there anything else I can do? Maybe a place I can download a clean version of the sys file and replace the one on my computer? Or any other option? I have a laptop witn Windows 10. Could I make a recovery image on USB using that computer, and then use that USB recovery to fix my desktop?
    Last edited by bcxanth; 19 May 2016 at 19:09.
      My System SpecsSystem Spec

  2.    20 May 2016 #2
    Join Date : Jun 2015
    Posts : 10,397
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro

    Hi bcxanth,

    Welcome to the 10forums

    The only possibilities I see is either an upgrade installation or a clean install.
    That you couldn't boot into safe mode is an indication of as you might know either hardware or a very corrupted installation in which case a clean install would be better.
    Upgrade: Windows 10 - Upgrade Installation - Windows 10 Forums
    Clean: Windows 10 - Clean Install - Windows 10 Forums

    I would suggest that you create a WinPE (Windows Pre Enviroment) in which you can do some things like backing up the stuff you certainly don't want to loose or cannot afford to loose.
    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums

    In the original files of Windows 10, an ISO or from another system, you can find the files you need though I have no idea how you could get the necessary file from an ISO as I've never replaced a system file.
    DO NOT download it from a different location as you'll get malware from such downloads.

    PS, if you PM me I'll give you a download link for the wdf01000.sys file from my onedrive so you can replace it.
      My System SpecsSystem Spec


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