BSOD on sleep and unplugging USBs


  1. Posts : 3
    Windows 10 Pro vs 1511
       #1

    BSOD on sleep and unplugging USBs


    Hi, I recently installed Windows 10 and have been experiencing frequent BSOD ever since. I get them when I put my computer on sleep when I leave my desk or when it goes to sleep automatically. It was also happening when I unplug my USB splitter (which was not a problem in Windows 7). I can avoid the USB problem by unplugging devices one by one, but the other issue is a real problem.

    I also have an SD card and almost always use an additional monitor (with the latest drivers), if that's helpful.

    Thanks
      My Computer


  2. Posts : 654
    windows 10 Pro
       #2

    The one dumpfiles blames
    Code:
    *** WARNING: Unable to verify timestamp for mrvlpcie8897.sys
    *** ERROR: Module load completed but symbols could not be loaded for mrvlpcie8897.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1000007E, {ffffffffc0000005, fffff8016a6014e6, ffffd000279f3528, ffffd000279f2d40}
    
    Probably caused by : mrvlpcie8897.sys ( mrvlpcie8897+214e6 )
    
    Followup: MachineOwner
    
    3: kd> lmvm mrvlpcie8897
    start             end                 module name
    fffff801`6a5e0000 fffff801`6a74c000   mrvlpcie8897 T (no symbols)           
        Loaded symbol image file: mrvlpcie8897.sys
        Image path: \SystemRoot\System32\drivers\mrvlpcie8897.sys
        Image name: mrvlpcie8897.sys
        Timestamp:        Tue Dec 01 02:54:18 2015 (565CFDCA)
        CheckSum:         001050E4
        ImageSize:        0016C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Driver Description: Marvell LE Driver for the WiFiCLass Driver

    Driver Update Site: OEM
    Product Type Marvell AVASTAR Wireless-AC Network Controller

    It could be that the driver is somehow corrupted, uninstall and reinstall.

    According to your USB problem i found many notions in windows error report
    +++ WER6 +++:
    Fault bucket , type 0

    Event Name: PnPRequestAdditionalSoftware

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: x64

    P2: HID\VID_04CA&PID_0027&REV_0118&MI_01&Col01

    P3: 10.0.0.0

    P4: 0409

    P5: input.inf

    P6: *

    P7:

    P8:

    P9:

    P10:




    +++ WER7 +++:
    Fault bucket , type 0

    Event Name: PnPGenericDriverFound

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: x64

    P2: HID\VID_04CA&PID_0027&REV_0118&MI_01&Col01

    P3:

    P4:

    P5:

    P6:

    P7:

    P8:

    P9:

    P10:
    Searching on the net i could not find a specific device but it is probably a USB multimedia keyboard.
    Do you have a usb multimedia keyboard connected when the crashes/bsod appear.
      My Computer


  3. Posts : 3
    Windows 10 Pro vs 1511
    Thread Starter
       #3

    lifetec said:


    Driver Description: Marvell LE Driver for the WiFiCLass Driver

    Driver Update Site: OEM
    Product Type Marvell AVASTAR Wireless-AC Network Controller

    It could be that the driver is somehow corrupted, uninstall and reinstall.

    According to your USB problem i found many notions in windows error report

    Searching on the net i could not find a specific device but it is probably a USB multimedia keyboard.
    Do you have a usb multimedia keyboard connected when the crashes/bsod appear.
    Thanks lifetech.
    I do have a multimedia keyboard at work, which could be part of the problem. When I was troubleshooting yesterday I also noticed that my BIOS isn't up to date, but when I downloaded and installed the .msi files from Microsoft, my System specs don't reflect an update, even after a reboot. Could that be part of the driver problem?
      My Computer


  4. Posts : 654
    windows 10 Pro
       #4

    Maybe, there is a possibility to manually update firmware and hardware drivers on a surface pro 3.
    See here for info Install Microsoft Surface and Windows updates | Surface firmware | Windows Update.

    You can download the zip file. The ZIP file allows you to selectively install or deploy individual drivers.
      My Computer


  5. Posts : 3
    Windows 10 Pro vs 1511
    Thread Starter
       #5

    lifetec said:
    Maybe, there is a possibility to manually update firmware and hardware drivers on a surface pro 3.
    See here for info Install Microsoft Surface and Windows updates | Surface firmware | Windows Update.

    You can download the zip file. The ZIP file allows you to selectively install or deploy individual drivers.
    That's the link I used but it hasn't installed correctly. I also found this article ( Firmware update for Surface 3, Surface Pro 3 causes blue screens, lockups, other problems | InfoWorld ) citing that the firmware update I currently have (from Dec 2015) has caused similar problems to the ones I'm experiencing. So... I'll try downloading everything again, I guess?
      My Computer


  6. Posts : 654
    windows 10 Pro
       #6

    The latest version is 160420.
    Hopefully they fixed a lot of problems of the dec update.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 01:48.
Find Us




Windows 10 Forums