Random BSOD When Laptop In Locked Mode


  1. Posts : 2
    Win 7 64 bits
       #1

    Random BSOD When Laptop In Locked Mode


    Hi,

    I encountered random BSOD when my laptop in locked mode (WIN + L).
    Please refer to attached BSOD error and the logs captured.
    Need your help and advice here. Thanks in advance.
    Last edited by jhloo; 15 May 2016 at 22:13.
      My Computer


  2. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #2

    There are no dumps in the zip file you uploaded so not much to go on.

    I would start by doing a Clean Boot and see if the problem goes away. If it does then something is starting at boot that is causing the problem.

    See here: How to Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts
      My Computers


  3. Posts : 2
    Win 7 64 bits
    Thread Starter
       #3

    Ztruker said:
    There are no dumps in the zip file you uploaded so not much to go on.

    I would start by doing a Clean Boot and see if the problem goes away. If it does then something is starting at boot that is causing the problem.

    See here: How to Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts
    There is no dump file in dump folder. You may refer to updated attachment.
      My Computer


  4. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #4

    Do you run any disk cleaners like CCleaner? If so it's deleting the dump files. Either stop running it for awhile until we get this problem resolved or uncheck Memory dumps and Windows log files under System before running it again.

    Need to be able to look at the BSOD dumps to be able to help.

    Did you try doing the Clean Boot as described at the link I provided?
      My Computers


 

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