BSOD while watching streams

Greetings,

So recently, I've noticed some minor freezes while watching streams, it only happens once, then it stops.
Unfortunately, today, my computer completely froze and I got a BSOD error, with the following message:

"VIDEO_MEMORY_MANAGEMENT_INTERNAL"

So I went to the reliability monitor and it shows 4 Hardware Errors (see image below), then the system crashes unexpectedly.




After doing some research, I found that the parameter 1 is 0xA which translates to:

"An invalid attempt to use a pinned allocation was made."

Here's the link of the error message that I got:

Bug Check 0x10E: VIDEO_MEMORY_MANAGEMENT_INTERNAL - Windows 10 hardware dev

I also uploaded a .zip file that contains everything, including the dump file.

The details of the BSOD error according to the reliability monitor:

Origem
Windows


Resumo
Encerrou inesperadamente


Data
‎11-‎05-‎2016 21:47


Estado
Relatório enviado


Assinatura do problema
Nome do Evento de Problema: BlueScreen
Código: 10e
Parâmetro 1: a
Parâmetro 2: ffffc001611cee20
Parâmetro 3: 0
Parâmetro 4: 0
Versão do SO: 10_0_10586
Service pack: 0_0
Produto: 256_1
Versão do SO: 10.0.10586.2.0.0.256.48
ID de Região: 2070


Ficheiros que ajudam a descrever o problema (alguns ficheiros poderão deixar de estar disponíveis)
051116-14375-01.dmp
sysdata.xml
WERInternalMetadata.xml

System hardware:

GPU: GTX 970
CPU: I5 4690
RAM: DDR3 1600MHz 8GB
PSU: XFX 550W

This ONLY happens while watching streams, which is extremely odd, I've tested various games to see if I would get similar freezes or even a BSOD, and I didn't, I tried intensive games such as GTA V, Dark Souls 3 and The Witcher 3.
I have the latest NVIDIA driver installed (365.10), I've used sfc /scannow various times, reinstalled my display driver completely using DDU and I keep getting random freezes.

Thank you for reading, I hope that you can assist me with this issue.

axe0 said:

Please remove all pirated programs and such from your system before we can start troubleshooting.
The Forum rules is meant for everything regarding piracy

• Discussing it,
• Asking for guidance,
• Asking for a crack,
• The use of it,
• Etc.

Greetings,

What type of programs do I need to remove from my system, I can't remember which ones I activated using cracked keys.

Best regards,
Marky

axe0 said:

Examples:

Code:

127.0.0.1 license.piriform.com
Start Menu\Programs\KMSpico    Public:Start Menu\Programs\KMSpico    Public

I suggest that you go through your programs to see whether you legal activated them or not.

Greetings,

I'll completely uninstall those programs as soon as I can, then I'll re-upload the .zip file.
Thank you for the assistance.

Best regards,
Marky

axe0 said:

A new zip isn't needed until another BSOD has occured, it is only important that you remove the pirated programs nothing more :)

Greetings,

I've uninstalled CCleaner and KMSpico, both these programs were cracked, and I've also cleared my hosts file as you can see from the image below.

Imgur: The most awesome images on the Internet

Best regards,
Marky

axe0 said:

KMSpico isn't a program that you crack, it is a program used to crack Office & Windows and I know your Windows is legit as I've seen the activation details which does only contain generic things FYI.


From this I understand you have more illegal activated programs, please make sure that you remove all of them.

Greetings,

My apologies, I completely forgot what was the point of KMSpico. It's been a long time since I used it.
I've uninstalled Microsoft Office aswell as you can see from link below.
Thank you for bearing with me, I highly appreciate it.

https://i.imgur.com/Rjiq0OU.png

Best regards,
Marky