Windows 10 Frequently bsod hal.dll - ntoskrnl.exe stop 0x00000124


  1. Posts : 1
    Windows 10
       #1

    Windows 10 Frequently bsod hal.dll - ntoskrnl.exe stop 0x00000124


    Hello everyone, I am new to this forum .
    For some weeks I switched to Windows 10 , and ever since I installed it gives me constant BSOD , I have not done any overclocking on the CPU . I tried several diagnostic programs , memtest , fun mark and I could not understand what the problem is , I just can not figure out what it is due , I am attaching the dmp file.
    Thank you in advance for your answers and , looking forward .
    Goodbye and have a nice day!!
      My Computer


  2. Posts : 116
    W10
       #2

    Stop code 0x124 WHEA_UNCORRECTABLE_ERROR mostly refers to Hardware related failure,
    WHEA stands for Windows Hardware Error Architecture.
    Since it’s probably Hardware but it is not specified which hardware it is, its hard to know which one is failing.
    I'm saying probably because 0x124 can also be caused by BIOS problems or Overclocking. But lets assume it's a hardware problem for now.

    Code:
    
    0: kd> !sysinfo cpuspeed
    CPUID:        "Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz"
    MaxSpeed:     3600
    CurrentSpeed: 3602
    
    
    
    0: kd> !errrec ffffe000dd913028
    ===============================================================================
    Common Platform Error Record @ ffffe000dd913028
    -------------------------------------------------------------------------------
    Record Id     : 01d1a7fc00c3c259
    Severity      : Fatal (1)
    Length        : 864
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 5/9/2016 14:30:54 (UTC)
    Flags         : 0x00000000
    
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe000dd9130a8
    Section       @ ffffe000dd913180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Micro-Architectural Error
    Flags         : 0x00
    CPU Version   : 0x00000000000206d7
    Processor ID  : 0x0000000000000000
    
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe000dd9130f0
    Section       @ ffffe000dd913240
    Offset        : 536
    Length        : 64
    Flags         : 0x00000000
    Severity      : Fatal
    
    
    Local APIC Id : 0x0000000000000000
    CPU Id        : d7 06 02 00 00 08 20 00 - bf e3 be 1f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe000dd913138
    Section       @ ffffe000dd913280
    Offset        : 600
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    
    Error         : Unknown (Proc 0 Bank 0)
      Status      : 0xb200000000010005
    So we can see that CPU is a bit faster than the maxspeed.
    So are you 100% sure that there is no OC running?

    If no OC is running i would start testing each important part of the computer, one by one.

    CPU Stress Test
    MemTest86+ RAM Diagnostic
    Hard Drive Diagnostics
    GPU Stress Test

    I don't know how to post those tutorials here, but in the following topic, you can find them:
    Windows 10 BSOD WHEAA_UNCORRECTABLE when playing embedded videos - Windows 10 Forums
      My Computer


  3. Posts : 14,903
    Windows 10 Pro
       #3

    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
    I recommend to install a genuine copy of Windows.
    If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
    Code:
    Service KMSELDI	c:\program files\kmspico\service_kms.exe
    KMS-R@1n	c:\windows\kms-r@1n.exe
    
      <ActivePartialProductKey>T83GX</ActivePartialProductKey>
      <ActiveProductKeyPid2>00331-10000-00001-AA000</ActiveProductKeyPid2>
      <OSVersion>10.0.10586.2.00010100.0.0.048</OSVersion>
      <ProductName>Windows 10 Pro</ProductName>
      <ProcessorArchitecture>x64</ProcessorArchitecture>
      <EditionId>Professional</EditionId>
      <BuildLab>10586.th2_release_sec.160328-1908</BuildLab>
      <TimeZone>ora solare Europa occidentale(GMT+02:00)</TimeZone>
      <ActiveSkuId>2de67392-b7a7-462a-b1ca-108dd189f588</ActiveSkuId>
      <ActiveSkuDescription>Windows(R) Operating System, VOLUME_KMSCLIENT channel</ActiveSkuDescription>
      <ProductUniquenessGroups>55c92734-d682-4d71-983e-d6ec3f16059f</ProductUniquenessGroups>
      <ActiveProductKeyPKeyId>08e404fb-41f3-77ac-59ef-6e9f2d3f499d</ActiveProductKeyPKeyId>
      <ActiveProductKeyPidEx>03612-03311-000-000001-03-1040-10586.0000-1022016</ActiveProductKeyPidEx>
      <ActiveProductKeyChannel>Volume:GVLK</ActiveProductKeyChannel>
    Forum rules
    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
      My Computers


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 10:12.
Find Us




Windows 10 Forums