My Norton AV tells me: "dm_log_collector.exe is not safe and has been

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  1. Posts : 12,799
    Windows 11 Pro
       #101

    16 GB will take about 18 hours, roughly. Don't worry about the size of the USB stick, A 1GB USB will have space left over. As Arc said. If you get even 1 error, stop the test. If you have mixed ram, that could very well be the problem.
      My Computer


  2. Posts : 390
    Windows 10 Pro, Ver. 21H2 (OS Build 19044.1706)
    Thread Starter
       #102

    Hello essenbe,
    Though a pretty quick learner, in fact I don't know everything.

    This small issue on changing Boot Order is not new to me, except I find it interesting I now have both UEFI & Legacy choices. It makes me wonder if I now have a hybrid machine. (?huh)

    Anyway, I thought I'd give you a looksee and get any comments you may have. Specifically needed is making the correct/best choice of which of 3 USB selections I should make:
    UEFI --> USB Floppy/CD, USB Hard Drive
    or
    Legacy --> USB Floppy/CD
    I'm leaning towards the last, but better to ask than to regret seeing smoke!
    See attached.
    Thanks,
    /jdU
      My Computer


  3. Posts : 12,799
    Windows 11 Pro
       #103

    I think you should choose Legacy.
      My Computer


  4. Arc
    Posts : 1,626
    Microsoft Windows 10 Home
       #104

    jdUnionngarden said:
    *FWIW: 2 of the 4 DIMM cards are new; the original 2 came with the computer 4 years ago (Win7).
    What he said ....
    essenbe said:
    If you have mixed ram, that could very well be the problem.
    Using a mixed RAM may cause all the issue; despite of getting passed by Memtest86+. You will have to try to replicate the BSOD with either single KIT of RAM. Let us know .... does it BSOD in the essentially identical situation when only the original RAM is in use?

    Other than the Acronis driver, all the drivers are apparently not backdated.
    And, though PowerDVD is not in the list of installed program, some PowerDVD services are there (in absence of PowerDVD, those are widely considered as malware).

    Will wait to see two more things ....
    • The RAM test report
    • The situation report with the old set of RAM.
      My Computer


  5. Posts : 390
    Windows 10 Pro, Ver. 21H2 (OS Build 19044.1706)
    Thread Starter
       #105

    Hello Arc,
    The Cyperlink programs came with the computer @ Win7 and continue to open when called for, but are not in the list of programs. I do see (only) Cyberlink PowerDVD in Control Panel\All Control Panel Items\Programs and Features
    C:\Program Files (x86)\Cyberlink\PowerDVD10 & C:\Program Files (x86)\Cyberlink\Power2Go and a label printer.
    Malware: No mention of PowerDVD in any malware scans over the years.
    It's not an important program for me and can be uninstalled.
    -
    Acronis TrueImage was uninstalled due to learning it didn't play well with Win10. The only resudial I can find (quickly) is 4 empty folders in: C:\ProgramData\Acronis + 3 empty subfolders.
    -
    I'll pull the 2 new RAM now and check thinks out. Advise what tests you'd like to see with only the original 8 GB of RAM.
    Thanks!
    Best,
    /jdU
      My Computer


  6. Arc
    Posts : 1,626
    Microsoft Windows 10 Home
       #106

    leftovers are playing roles there.
    Whatever the RAM test results, you should do a clean installation of windows for good.
    Windows 10 - Clean Install - Windows 10 Forums
      My Computer


  7. Posts : 12,799
    Windows 11 Pro
       #107

    Arc said:
    leftovers are playing roles there.
    Whatever the RAM test results, you should do a clean installation of windows for good.
    Windows 10 - Clean Install - Windows 10 Forums
    That will also straighten out your partition issue. Windows 7 did OK with the boot files on the C drive and no System Reserved. I used to run 7 that way myself. Windows 10, on the other hand, I don't think likes that very much. I agree with Arc. I would find out about the ram problem and then do a clean install. Sort everything out once and for all.
      My Computer


  8. Posts : 390
    Windows 10 Pro, Ver. 21H2 (OS Build 19044.1706)
    Thread Starter
       #108

    Hello essenbe,
    I could see we were headed towards a clean install.
    Am I correct that will require a re-install of all my programs followed by configurations, etc.? If so, that's a Con.
    A clean install followed by re-installing all my programs would (pretty much) give me a brand new computer. That's a Pro except for the time involved tweaking it again.
    -
    I took a quick look at your Clean Install Instructions ... Is that actually done without formatting the drive first and will handle removal of useless partitions and re-partition the the drive automatically during the install?
    Are there any issues I need to know about using a SSD for Windows 10? I've heard (read) some things but can't put them in context here. (?)
    -
    If I go for the clean install, how will the memory test be useful now? I am happy to do it; just want to know it will be worthwhile.

    Any other comment will be appreciated.

    Thanks,
    /jdU
      My Computer


  9. Arc
    Posts : 1,626
    Microsoft Windows 10 Home
       #109

    It would be the best if you unplug the two 1GB disks before doing the clean installation. Just remove the SATA cables from either end. Attach them back when it is done.

    Boot into the installation disk. Delete all the three partitions using it. When it is total unallocated, click on the new button (having the yellow sun icon) .... if windows wants to create some extra partitions, allow it.

    Then proceed with the installation as stated in the tutorial.

    About the RAM test, you may do it before the clean reinstall or after completing it.
      My Computer


  10. Posts : 12,799
    Windows 11 Pro
       #110

    Great instructions, Arc. Exactly how it should be done. I do think I would figure out whether you have a ram problem before the clean install. We wouldn't want that problem to raise it's ugly head during the install. By doing it the way Arc showed, Windows will create all new partitions it needs and format them itself. Just once you click the new button, just click Next. Widows will take care of everything else. As far as the SSD, you need to do very little. Windows will recognize it is an SSD and do most everything that needs to be done. I turn off Hibernation. I don't use it and it saves space on the SSD and I turn Defrag to Manual. Never defrag an SSD. You will need to turn on system security and set the space limit for restore points and set the dump files for small memory dumps. I do very little other than those things to my SSD. If, when you are through, you need help. We will be right here and answer any questions you may have. You will have to reinstall all of your software. I suggest just go slowly installing it and test after each few programs so you can tell which programs cause problems if any do.
      My Computer


 

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