BSOD while using bittorrent

WEETJE · 07 May 2016

Hello everyone

Like many people among us I get a BSOD while using bittorrent.

I have a new laptop running on windows 10.

I've read a lot about this problem on internet but can't fix the problem. I think I already updated all my network drivers.

Is there a genius who can help me, please?

Attachment 78611
Attachment 78614

dalchina · 07 May 2016

Would you care to compare this with another client e.g. tixati?
(I rarely use torrents, so can't comment on its performance personally).

axe0 · 07 May 2016

Please run the DM Log Collector again, all files but dumps are missing.

WEETJE · 11 May 2016

Attachment 79187

I hope this is a good file. Thanx

WEETJE · 11 May 2016

axe0 said:

Please run the DM Log Collector again, all files but dumps are missing.

I will post it again

axe0 · 11 May 2016

I suggest that you reinstall or update the Broadcomm drivers + update the BIOS to v1.02.

Code:

1: kd> lmvm bcmwl63a
Browse full module list
start             end                 module name
fffff800`7e3d0000 fffff800`7f108000   bcmwl63a T (no symbols)           
    Loaded symbol image file: bcmwl63a.sys
    Image path: \SystemRoot\system32\DRIVERS\bcmwl63a.sys
    Image name: bcmwl63a.sys
    Browse all global symbols  functions  data
    Timestamp:        Sun Oct 25 15:43:02 2015 (562CEA76)
    CheckSum:         00B34C3D
    ImageSize:        00D38000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

WEETJE · 11 May 2016

axe0 said:

I suggest that you reinstall or update the Broadcomm drivers + update the BIOS to v1.02.

Code:

1: kd> lmvm bcmwl63a
Browse full module list
start             end                 module name
fffff800`7e3d0000 fffff800`7f108000   bcmwl63a T (no symbols)           
    Loaded symbol image file: bcmwl63a.sys
    Image path: \SystemRoot\system32\DRIVERS\bcmwl63a.sys
    Image name: bcmwl63a.sys
    Browse all global symbols  functions  data
    Timestamp:        Sun Oct 25 15:43:02 2015 (562CEA76)
    CheckSum:         00B34C3D
    ImageSize:        00D38000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

I will do it this evening or tomorrow! I have read that it is a little bit tricky to update your BIOS. Any recommendations? Should I back-up my files, my register and my systemfiles on an external drive before I start? I this a good step-by-step manual? How to Update Your BIOS | PCWorld

axe0 · 11 May 2016

Backing up is something one should always do on a regular base.
Updating the BIOS rarely does go wrong, if it goes wrong you can pretty much throw away your laptop as the mainboard will be bricked then. However when a mainboard has dual BIOS then you can use the other BIOS to restore the corrupted BIOS.

That isn't a tutorial, but a general guide of what an average user has to do for updating the BIOS.
For more information on how to update the BIOS you need to read the documentation Acer should provide.

WEETJE · 11 May 2016

Attachment 79254

Hello axe0, the BIOS was updated and accordingly to Acer my Broadcom-driver is the latest. I checked the Broadcom site but can find only drivers for Linux.

I had another BSOD when using Bittorrent, I also happens with Frostwire so I don't think that another bittorrent client would be a solution. I appreciate your help.

axe0 · 11 May 2016

You can't reinstall the drivers from Acer?