This looks like a counterfeit attempt, KMSpico present + no office.
Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your friends system.
A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
I recommend to install a genuine copy of Windows.
If, after your friend has installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
service_kms.exe c:\program files\kmspico\service_kms.exe
4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).