1.    15 Apr 2016 #1
    Join Date : Apr 2016
    Posts : 2
    Windows 10 Home 64bit

    Dell Studio 1458, updated to Windows 10 Home and Crucial SSD: BSODs

    Hello and thanks in advance to those who read and help with my problem. I have a Dell Studio 1458 which I recently updated with a Crucial SSD and Windows 10 Home. I frequently (daily or more frequently) experience BSODs, often with the flag DPC_WATCHDOG_VIOLATION. It seems that the BSODs mostly happen when I allow the computer to go to sleep on its own, in accordance with the power and sleep policy in Windows 10. I also often notice that the computer will become extremely sluggish prior to a BSOD (but not always).

    I've updated all of the drivers, using SlimDrivers as well as individually checking the driver status of key pieces of hardware (wireless card, video card, and SSD) and yet I still experience BSODs daily. I've attached the log and am hoping that someone can lead me in the right direction towards solving my issues.

    Thanks again.

      My System SpecsSystem Spec

  2.    16 Apr 2016 #2
    Join Date : Jun 2015
    Posts : 10,442
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro

    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with SlimDrivers, please remove them as it may cause trouble.

    You can try to remove the installed drivers via a system restore point prior SlimDrivers.

    If you are using a program like Ccleaner please stop using it while troubleshooting.
    This because programs like Ccleaner remove dump files that are needed to troubleshoot.
    Or configure Ccleaner to not remove dump files:

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    It seems the crashes are caused by a driver called Accelerometer, it looks like it is used by Dell software but it may be something else too.
    Please remove Dell software and report back how your system behaves
    0: kd> lmvm Acceler
    Browse full module list
    start             end                 module name
    fffff801`34740000 fffff801`3474c000   Acceler  T (no symbols)           
        Loaded symbol image file: Acceler.sys
        Image path: \SystemRoot\System32\drivers\Acceler.sys
        Image name: Acceler.sys
        Browse all global symbols  functions  data
        Timestamp:        Fri Jun 26 22:56:34 2009 (4A453602)
        CheckSum:         00015106
        ImageSize:        0000C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My System SpecsSystem Spec

  3.    17 Apr 2016 #3
    Join Date : Apr 2016
    Posts : 2
    Windows 10 Home 64bit

    Thank you axe0


    Thanks for your reply. The reference you made to the accelerometer lead me to a discussion on another site about issues with the driver for a ST Microelectronics 3 axis accelerometer and while Dell doesn't provide a Windows 10 driver, a poster found one that works with a Dell 1558. That machine is similar enough to my 1458 that I was able to install the driver and haven't experienced any BSODs since. For the benefit of others who may have a similar issue, the driver is FFS_ST_W78_A00_Setup-KT7XG_ZPE.exe. The linked address in the posting on the other site was no longer valid so I suggest that one needing the above file simply use the file name as the search term.

    I went ahead and removed SlimDrivers and also modified CCleaner not to delete the memory dumps.

    Again thanks! I'm confident enough to call my issue solved.
      My System SpecsSystem Spec

  4.    17 Apr 2016 #4
    Join Date : Jun 2015
    Posts : 10,442
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro

    Glad to hear

    FYI, as you have a laptop you only need to install the drivers Dell provides.
      My System SpecsSystem Spec


Similar Threads
Thread Forum
New Build - Win10 Home x64 - 2x BSODs, Partial Boot Issue
I've built an entirely new system over the last few days and I'm having some unexpected issues with Windows 10 Home x64 and it's driving me insane. This new build, and all components in the build are brand new... Software wise, I purchased a new key...
BSOD Crashes and Debugging
Frequent CRITICAL_PROCESS_DIED BSODs on Dell XPS 15 9550
As the title says, I'm getting a bunch of critical process died errors, usually within 30-60 minutes of booting up a game. Sometimes it happens within 15 minutes, and sometimes it's not connected to gaming at all. Would greatly appreciate any help!
BSOD Crashes and Debugging
Has anyone updated a Dell Studio 540 from Windows 7 to 10?
My daughter has a Dell Studio 540 running Windows 7 Home Premium 64-bit and she's been asking me if it's OK to upgrade to Windows 10. Since I live several hundred miles from her I didn't want to tell her to go ahead until I had a chance to check...
Installation and Setup
Dell Studio XPS 7100 Bad Pool Error BSOD daily occurrence Windows 10
My problem is very similar to one described by tomzino earlier this month in this forum. Since upgrading from windows 7 home premium to windows 10, my computer gets a BSOD and reboots daily; so far in November it has crashed 20 times. The only...
BSOD Crashes and Debugging
Dell Backup & Recovery updated for Windows 10
Just for info for those that have a Dell with all the Dell software still installed The Backup & Recovery software has been updated and it has updated the recovery partitions for Windows 10 I have no blank media at the moment to test, but you...
Software and Apps
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 08:54.
Find Us
Twitter Facebook Google+

Windows 10 Forums