Blackscreen and no reaction at all

Given your description it is possible that your GPU has become faulty/failing, it sounds like it at least.

A question, what PSU do you have?

Hi and Welcome,

In de msinfo file i can find hardware thats being marked as troublesome:

Code:

Microsoft Hyper-V - Busanbieter für virtuelle Computer    ROOT\VMBUS\0000    Das Gerät funktioniert nicht ordnungsgemäß, da Windows die für das Gerät erforderlichen Treiber nicht laden kann.
Microsoft Hyper-V-Virtualisierungsinfrastrukturtreiber    ROOT\VID\0000    Das Gerät funktioniert nicht ordnungsgemäß, da Windows die für das Gerät erforderlichen Treiber nicht laden kann.
Microsoft Hyper-V-Server für virtuelle Datenträger    ROOT\STORVSP\0000    Das Gerät funktioniert nicht ordnungsgemäß, da Windows die für das Gerät erforderlichen Treiber nicht laden kann.

If i understand the few words of german (i also speak a Germanic language, so words do look a like) its saying that the device is not functioning correctly or that it can't load something (i'm guessing the drivers).

I'm not saying this is the cause, but its at the very least worth looking into.
Do you actively use Hyper-V ?

Your dumpfiles point to ati drivers.

Code:

STACK_TEXT:  
ffffd000`a07d6f68 fffff801`e6e3e75c : 00000000`000000ea ffffe001`fca8a840 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
ffffd000`a07d6f70 fffff801`e6e3e81e : ffffd000`a07d7048 fffff801`ea23ca48 ffffd000`a07d7048 ffffd000`a07d7110 : dxgkrnl!TdrTimedOperationBugcheckOnTimeout+0x24
ffffd000`a07d6fe0 fffff801`ea1e5fb3 : ffffe001`fa449000 ffffd000`a07d7141 ffffd000`a07d7110 fffff801`ea23ca34 : dxgkrnl!TdrTimedOperationDelay+0xbe
ffffd000`a07d7020 ffffe001`fa449000 : ffffd000`a07d7141 ffffd000`a07d7110 fffff801`ea23ca34 00000000`01312d00 : atikmdag+0x45fb3
ffffd000`a07d7028 ffffd000`a07d7141 : ffffd000`a07d7110 fffff801`ea23ca34 00000000`01312d00 fffff800`529e0028 : 0xffffe001`fa449000
ffffd000`a07d7030 ffffd000`a07d7110 : fffff801`ea23ca34 00000000`01312d00 fffff800`529e0028 fffff801`ea1e5f87 : 0xffffd000`a07d7141
ffffd000`a07d7038 fffff801`ea23ca34 : 00000000`01312d00 fffff800`529e0028 fffff801`ea1e5f87 00000000`00000101 : 0xffffd000`a07d7110
ffffd000`a07d7040 00000000`01312d00 : fffff800`529e0028 fffff801`ea1e5f87 00000000`00000101 00000000`00000080 : atikmdag+0x9ca34
ffffd000`a07d7048 fffff800`529e0028 : fffff801`ea1e5f87 00000000`00000101 00000000`00000080 00000000`00020d4b : 0x1312d00
ffffd000`a07d7050 fffff801`ea1e5f87 : 00000000`00000101 00000000`00000080 00000000`00020d4b ffff34e9`41c2cf2a : nt!_NULL_IMPORT_DESCRIPTOR <PERF> (nt+0x7c2028)
ffffd000`a07d7058 00000000`00000101 : 00000000`00000080 00000000`00020d4b ffff34e9`41c2cf2a 00000000`00000000 : atikmdag+0x45f87
ffffd000`a07d7060 00000000`00000080 : 00000000`00020d4b ffff34e9`41c2cf2a 00000000`00000000 00000000`00000001 : 0x101
ffffd000`a07d7068 00000000`00020d4b : ffff34e9`41c2cf2a 00000000`00000000 00000000`00000001 ffffe001`fa449000 : 0x80
ffffd000`a07d7070 ffff34e9`41c2cf2a : 00000000`00000000 00000000`00000001 ffffe001`fa449000 ffffd000`a07d7130 : 0x20d4b
ffffd000`a07d7078 00000000`00000000 : 00000000`00000001 ffffe001`fa449000 ffffd000`a07d7130 fffff801`ea1df5ae : 0xffff34e9`41c2cf2a

When you re-installed the driver, did you use DDU to do this? If not, try to use DDU (run is in safemode, the tool will ask you to do this for you) and later on reinstall your drivers. Download them from

R9290X-DC2OC-4GD5 | Graphics Cards | ASUS Global


I say this because in the dxdiag.txt it says:

[code]
---------------
Display Devices
---------------
Card name: Microsoft Basic Display Driver
Manufacturer:
Chip type:
DAC type:
Device Type: Display-Only Device
Device Key: Enum\ROOT\BASICDISPLAY
Display Memory: 4061 MB
Dedicated Memory: 0 MB
Shared Memory: 4061 MB
Current Mode: 1024 x 768 (32 bit) (64Hz)


it does not say "ATI ..." So the installation might have gone wrong.

axe0 said:

Given your description it is possible that your GPU has become faulty/failing, it sounds like it at least.

Hi Axe0,

I've looked at the CPU specs, it has no GPU Module

Intel Processor E3-1230 v3 (8M Cache, 3.30 GHz) Specifications

Graphics Specifications
Processor Graphics ‡	None

So it could mean that the GPU is not at fault right ?

edit:

further explanation: if GPU would be defect, shouldn't he be having more visible troubles ? Like flickering lines eg.

zztemp said:

Hi Axe0,

I've looked at the CPU specs, it has no GPU Module

Intel Processor E3-1230 v3 (8M Cache, 3.30 GHz) Specifications

Graphics Specifications
Processor Graphics ‡	None

So it could mean that the GPU is not at fault right ?

edit:

further explanation: if GPU would be defect, shouldn't he be having more visible troubles ? Like flickering lines eg.

You can find the GPU in the msinfo32.nfo file, I cannot read german but it is straight forward to me since I've gone through it numerous of times.
Attachment 74454

further explanation: if GPU would be defect, shouldn't he be having more visible troubles ? Like flickering lines eg.

A GPU defect can cause various of display problems, it doesn't have to be only a flickering but it could also be a black screen after some time.

I say this because in the dxdiag.txt it says:

[code]
---------------
Display Devices
---------------
Card name: Microsoft Basic Display Driver
Manufacturer:
Chip type:
DAC type:
Device Type: Display-Only Device
Device Key: Enum\ROOT\BASICDISPLAY
Display Memory: 4061 MB
Dedicated Memory: 0 MB
Shared Memory: 4061 MB
Current Mode: 1024 x 768 (32 bit) (64Hz)


it does not say "ATI ..." So the installation might have gone wrong.

If I understand the description of the problem correct, the OP had used the DM Log Collector in safe mode, in normal mode couldn't because of the display problem. Running the DM Log Collector in safe mode changes some data in the files.