New
#1
BSOD when laptop runs on battery
Hey guys, I hope someone can help with this. I upgraded my Alienware laptop to windows 10 several months ago but only recently did I try running it on battery power and found out that it repeatably/seemingly randomly crashes. So far this ONLY seems to happen when running on the battery. After installing Windows 10 I did a reset and cleared everything, letting Windows 10 format the HD and reinstall itself. Then I downloaded all my drivers from Alienware and installed them clean. Everything has been running fine up until now.
The error I am getting is:
"nvlddmkm.sys"
System Service Error
When I googled the error it said that it was a BSOD, so here I am. Any help with this would be greatly appreciated, thanks.