SYSTEM SERVICE EXCEPTION BSOD - attached DM Log


  1. Posts : 17
    Windows 10
       #1

    SYSTEM SERVICE EXCEPTION BSOD - attached DM Log


    Hello,

    I had worked with someone on another BSOD issue and thought that I was home free, but it turns out I am not. I've attached a new dm log for review. Any help is always great appreciated!
      My Computer


  2. Posts : 382
    Windows 10 Home
       #2

    Hello Matt.

    Looked through some recent dump files and can't really say anything stands out.

    However one pointed to graphics card driver problems, noticed that yours are a week old, please update them by using either GeForce Experience or this link:
    GeForce Drivers

    Also please do the following to check the status of core Windows files:

    - Right click on the Windows start button in left bottom corner of desktop
    - Select Command Prompt (Admin)
    - Type this: sfc /scannow

    Cheers Boris :)
      My Computer


  3. Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       #3
      My Computers


  4. Posts : 14,903
    Windows 10 Pro
       #4

    Please make sure to update the Intel network drivers and USB drivers via MSI, I believe the USB drivers are either in the chipset drivers or Intel Serial I/O drivers.
    Support For Z170A KRAIT GAMING | MSI Global | Motherboard - The world leader in motherboard design 64

    Marked drivers below are all network (related) drivers from Windows, this points to either the network drivers or protection software drivers. This is in 2/3 new dumps occuring, the other dump shows USB drivers from Windows what has a few possibilities
    1. USB drivers, these are provided by the mainboard manufacturer.
    2. Faulty USB device that is connected
    3. Faulty USB port, this leads to a faulty motherboard.

    Driver Reference Table - NETIO.SYS
    Driver Reference Table - tcpip.sys
    Code:
    ffffd000`218a6c18  fffff801`06047220 tcpip!IppCompareSortAddressInfoQSortProc
    ffffd000`218a6cd8  fffff801`05f331cb NETIO!FsbFree+0x6b
    ffffd000`218a6d18  fffff801`06038759 tcpip!UdpSendMessages+0x219
    ffffd000`218a6d58  fffff801`06009e1b tcpip!IppPacketizeDatagrams+0x36b
    
    0: kd> lmvm e1d65x64
    Browse full module list
    start             end                 module name
    fffff801`09430000 fffff801`094ac000   e1d65x64   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\e1d65x64.sys
        Image name: e1d65x64.sys
        Browse all global symbols  functions  data
        Timestamp:        Tue May 19 09:44:13 2015 (555AE9CD)
        CheckSum:         00083218
        ImageSize:        0007C000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    
    
    0: kd> k
     # Child-SP          RetAddr           Call Site
    00 fffff801`705cb3f8 fffff801`6e5d32e9 nt!KeBugCheckEx
    01 fffff801`705cb400 fffff801`6e5d3610 nt!KiBugCheckDispatch+0x69
    02 fffff801`705cb540 fffff801`6e5d27f3 nt!KiFastFailDispatch+0xd0
    03 fffff801`705cb720 fffff801`5192d1f3 nt!KiRaiseSecurityCheckFailure+0xf3
    04 fffff801`705cb8b0 fffff801`51922f69 USBXHCI!Isoch_RetrieveNextStage+0x6e3
    05 fffff801`705cb930 fffff801`51922e6d USBXHCI!Isoch_MappingLoop+0x79
    06 fffff801`705cb980 fffff801`5192c3be USBXHCI!Isoch_MapTransfers+0x75
    07 fffff801`705cb9d0 fffff801`5192fbd9 USBXHCI!Isoch_ProcessTransferEventWithED1+0x2da
    08 fffff801`705cba60 fffff801`51923ed7 USBXHCI!Endpoint_TransferEventHandler+0x49
    09 fffff801`705cbac0 fffff801`5192aba8 USBXHCI!UsbDevice_TransferEventHandler+0x87
    0a fffff801`705cbb20 fffff801`6e4f46a0 USBXHCI!Interrupter_WdfEvtInterruptDpc+0x748
    0b fffff801`705cbc10 fffff801`6e4f3db9 nt!KiExecuteAllDpcs+0x270
    0c fffff801`705cbd60 fffff801`6e5cd495 nt!KiRetireDpcList+0xe9
    0d fffff801`705cbfb0 fffff801`6e5cd2a0 nt!KxRetireDpcList+0x5
    0e ffffd000`271879c0 00000000`00000000 nt!KiDispatchInterruptContinue
      My Computers


 

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