BSOD Whenever I run Backup & Restore (ntfs.sys page_fault_in_nonpaged)


  1. TheBuz
    Posts : 6
    Windows 10
       New #1

    BSOD Whenever I run Backup & Restore (ntfs.sys page_fault_in_nonpaged)


    Running Windows 10, Full specs are in profile.

    I get the BSOD: "PAGE_FAULT_IN_NONPAGED_AREA"

    Who crashed tells me it was triggered by: ntfs.sys (NTFS!NtfsCommonWrite+0xB40)

    This happens randomly, but i can trigger it by running backup & restore and trying to create an image of C: Drive

    I have tried new ram (after googling) but the BSOD is still there.

    I have attached my dmp file, but i am really at a loss here. iv'e been trying for a few weeks. (it's important that i have a daily image of C: drive)

    I haven't installed any new software. it used to happen once every 2 months, which i could live with, now it's everyday.
      My Computer
    Quote Quote

  3. BorisTheAnimal
    Posts : 382
    Windows 10 Home
       New #2

    Hello TheBuz and welcome to 10forums! :)

    Please right click on Windows key on the taskbar -> Command Prompt(Admin) -> chkdsk /r /f

    Also I would recommend that you download from Corsair, SSD Toolbox, you can find it under the downloads tab:
    Force 60gb

    Cheers, Boris :)
      My Computer
    Quote Quote

  4. TheBuz
    Posts : 6
    Windows 10
    Thread Starter
       New #3

    BorisTheAnimal said:
    Hello TheBuz and welcome to 10forums! :)

    Please right click on Windows key on the taskbar -> Command Prompt(Admin) -> chkdsk /r /f

    Also I would recommend that you download from Corsair, SSD Toolbox, you can find it under the downloads tab:
    Force 60gb

    Cheers, Boris :)
    Hi Boris :)

    I have just tried chkdsk /r /f i also updated my SSD firmware, and no had no luck i ran "backup & restore" again and got the same BSOD
    (i already had SSD Toolbox installed)

    EDIT: added crash dump
      My Computer
    Quote Quote

  6. Ztruker
    Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       New #4

    All 3 of the dumps indicate memory_corruption.

    Please follow this tutorial to run memtest86+ to checkout your system ram.

    MemTest86+ - Test RAM - Windows 10 Forums

    Information


    MemTest86+     is a diagnostic tool designed to test Random Access Memory (RAM) for faults. MemTest86+ will verify that:

    • RAM will accept and keep random patterns of data sent to it
    • There are no errors when different parts of memory try to interact
    • There are no conflicts between memory addresses


    Memtest86+ runs from bootable media to isolate the RAM from the system, no other components are taken into account during the test.



    Warning
    MemTest86+ needs to run for at least 8 passes to be anywhere near conclusive, anything less will not give a complete analysis of the RAM.

    If you are asked to run MemTest86+ by a Ten Forums member make sure you run the full 8 passes for conclusive results. If you run less than 8 passes you will be asked to run it again.


    Note
    MemTest86+ has been known to discover errors in RAM in later passes than the eighth pass. This is for information only; if you feel there is a definite problem with the RAM and 8 passes have shown no errors feel free to continue for longer.

    Running 8 passes of MemTest86+ is a long and drawn out exercise and the more RAM you have the longer it will take. It's recommended to run MemTest86+ just before you go to bed and leave it overnight.
      My Computers
    Quote Quote

  7. TheBuz
    Posts : 6
    Windows 10
    Thread Starter
       New #5

    Hi ztruker,

    I have tried 12 passes of memtest, and swapping out the RAM with RAM from my other pc with no change.

    I have also just done a full clean reinstall of windows 10 and the problem is stll there :-(
      My Computer
    Quote Quote

  8. BorisTheAnimal
    Posts : 382
    Windows 10 Home
       New #6

    Hello Buz.

    I've noticed that your motherboard is running on an older BIOS version, it might solve the problem by updating it.

    ASRock Z97 Extreme 6 Download BIOS

    How to update BIOS ASRock

    Cheers, Boris :)
      My Computer
    Quote Quote

  9. TheBuz
    Posts : 6
    Windows 10
    Thread Starter
       New #7

    Hi i have updated the bios, and still no change, using 3rd party backup software, which uses the same windows services (VSS, Shadow copy ect.) has no BSOD.

      My Computer
    Quote Quote

  10. Ztruker
    Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       New #8

    You have a lot of stuff starting at boot that I don't recognize or could be disabled:

    Code:
    Caption                                       Command                                                                                                                                                       User                          
CouchPotato                                   CouchPotato.lnk                                                                                                                                               MediaServer-PC\Media Server   
Deluge                                        Deluge.lnk                                                                                                                                                    MediaServer-PC\Media Server   
SABnzbd                                       SABnzbd.lnk                                                                                                                                                   MediaServer-PC\Media Server   
Sonarr                                        Sonarr.lnk                                                                                                                                                    MediaServer-PC\Media Server   
Private Internet Access                       "C:\Program Files\pia_manager\pia_manager.exe" --startup                                                                                                      MediaServer-PC\Media Server   
Viscosity                                     C:\Program Files\Viscosity\Viscosity.exe                                                                                                                      MediaServer-PC\Media Server   
uTorrent                                      "C:\Users\Media Server\AppData\Roaming\uTorrent\uTorrent.exe"  /MINIMIZED                                                                                     MediaServer-PC\Media Server   
NoIPDUCv4                                     "C:\Program Files (x86)\No-IP\DUC40.exe" /minimize                                                                                                            MediaServer-PC\Media Server   
Plex Media Server                             "C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe"                                                                                         MediaServer-PC\Media Server   
Belvedere                                     C:\PROGRA~2\BELVED~1\BELVED~1.EXE                                                                                                                             Public                        
Remote Launcher Server                        C:\PROGRA~2\REMOTE~1\REMOTE~1.JAR                                                                                                                             Public                        
XFast LAN                                     C:\Program Files\ASRock\XFast LAN\cFosSpeed.exe                                                                                                               Public                        
StableBit DrivePool Notifications             C:\Program Files\StableBit\DrivePool\DrivePool.Notifications.exe                                                                                              Public
    Try doing a Clean Boot and test for awhile, see if the problem goes away. If so then follow the instructions on how to isolate the cause of the problem.

    Clean Boot - Perform in Windows 10 to Troubleshoot Software Conflicts - Windows 10 Forums
      My Computers
    Quote Quote

  12. TheBuz
    Posts : 6
    Windows 10
    Thread Starter
       New #9

    I would like to thank everyone for all the time they have put into helping me, it really is appreciated.

    This machine i am using as our media server and back up machine, and I'm going to take the cowards way out, as i want to minimise downtime.

    I have a feeling its a software issue as i can run the backup once with no issues, but it will blue screen on the 2nd backup.

    Im going to fresh install Windows 10 again and split plex and my download programmes into 2 separate VMs and run the system that way. It might also help to isolate the issue, although i might run the VMs in linux.

    So it much easier to restore if there's a problem.

    I have a nightly c drive image backup in case the ssd dies (which would have been an easier problem to fix)

    Thanks again for everyones help
    Last edited by TheBuz; 23 Mar 2016 at 22:52. Reason: Spelling
      My Computer
    Quote Quote

  13. Ztruker
    Posts : 14,046
    Windows 11 Pro X64 22H2 22621.1848
       New #10

    Please let us know how you make out after splitting the VMs.
      My Computers
    Quote Quote

 

  Related Discussions
BSOD NTFS.sys
in BSOD Crashes and Debugging

Hi all, i'm hoping someone can help out with my issue. my issue is a constant BSOD error on my old Lenovo 100S laptop. What i'm trying to do is use it for two main purposes. Purpose one, to play movies and music from a USB HDD Purpose two,...
I followed this tutorial to add the take ownership option to my windows 10 context menu, and I have worked with restoring ownership to certain folders using the icacls command, but if I can add take ownership to the context menu, can't I do the same...
Is there any file+directory level copy/backup utilities that will work properly under Win10, being able to incrementally copy source to destination faithfully? It seems to me that Win10's newer security features defeats the ability to do simple...
Before Creators I had Windows Backup and Restore routine set to make a daily backup of my SSD which contains only the C drive and my programs. Documents, Pictures etc. are redirected to an internal spinning HDD where these folders are actually...
BSOD due to ntfs.sys
in BSOD Crashes and Debugging

Got a BSOD here is the Crash Log On Wed 5/3/2017 11:12:37 PM GMT your computer crashed crash dump file: C:\WINDOWS\Minidump\050317-22406-01.dmp This was probably caused by the following module: ntfs.sys (0xFFFFF807818D44F2) Bugcheck code:...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 19:28.
Find Us




Windows 10 Forums