Win 10 pro BSOD netio.sys

xsilicon9 · 04 Mar 2016

This BSOD error seems to happen randomly every few weeks or so.

Arc · 04 Mar 2016

Both the dumps are saying the same thing.

Code:

BugCheck 1000007E, {ffffffffc0000005, fffff800d55329f4, ffffd00020ebd668, ffffd00020ebce80}

*** WARNING: Unable to verify timestamp for eagleGet.sys
*** ERROR: Module load completed but symbols could not be loaded for eagleGet.sys
Probably caused by : NETIO.SYS ( NETIO!WfpAleDecrementWaitRef+14 )

Followup:     MachineOwner
---------

Uninstall EagleGet? See how it goes. Let us know.

xsilicon9 · 14 Apr 2016

Arc said:

Both the dumps are saying the same thing.

Code:

BugCheck 1000007E, {ffffffffc0000005, fffff800d55329f4, ffffd00020ebd668, ffffd00020ebce80}

*** WARNING: Unable to verify timestamp for eagleGet.sys
*** ERROR: Module load completed but symbols could not be loaded for eagleGet.sys
Probably caused by : NETIO.SYS ( NETIO!WfpAleDecrementWaitRef+14 )

Followup:     MachineOwner
---------

Uninstall EagleGet? See how it goes. Let us know.

So far so good. Looks like that was the problem. Thanks

Arc · 15 Apr 2016

Thanks for letting us know.

xsilicon9 · 15 Apr 2016

Arc said:

Thanks for letting us know.

Now I have another problem. Do I need to start a new thread? I'm getting ntoskrnl.exe BSOD and high cpu usage for DWM.exe.

Arc · 15 Apr 2016

If you want, you may create a new thread. If you want, you may continue here. Its on you. ::)

xsilicon9 · 15 Apr 2016

Arc said:

If you want, you may create a new thread. If you want, you may continue here. Its on you. ::)

Okay, I will continue if the problem comes back. it just happened yesterday. But I entered safe mode and ran malwarebytes and roguekiller. They found a bunch of malware that bitdefender missed. Since I removed all of it,the problem hasn't returned. Is there an interenet security you would recommend better than bitdefender?

axe0 · 16 Apr 2016

Nothing will catch 100% of all threats, it is why most users have an AV & AM and some others have a few extra stuff.
There are lots who claim to catch everything, but that is never true.

Arc · 16 Apr 2016

xsilicon9 said:

Is there an interenet security you would recommend better than bitdefender?

Inbuilt Windows Defender alongwith MBAM Premium (and common sense during browsing the web).
That will be good enough.