1.    28 Feb 2016 #1
    Join Date : Feb 2016
    Posts : 1
    Windows 10

    Brand new Computer BSoD Help

    I had a brick and mortar boutique help me spec out and build a computer, I picked it up yesterday and it wasn't until later at night when it began Blue Screening when playing some games, particularly Blade and Soul. Of course the boutique is closed on Sundays and I'm trying to self diagnose, which is getting me nowhere. I have played other games, none have Blue Screened me but they aren't as graphic intensive. Please help! I've attached the information!
    Brand new Computer BSoD Help Attached Files
      My System SpecsSystem Spec

  2.    29 Feb 2016 #2
    Join Date : Oct 2013
    Tropic of Cancer
    Posts : 1,649
    Microsoft Windows 10 Home

    BugCheck 101, {18, 0, ffffd001850c0180, 7}
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
    Followup:     MachineOwner
    BugCheck 124, {0, ffffe00007ac8028, be000000, 800400}
    Probably caused by : GenuineIntel
    Followup:     MachineOwner
    The bugcheck codes are giving hints of hardware issue. It states ....
    A fatal hardware error has occurred.
    As it is a brand new computer, it would be most wise to contract the vendor with this information.
      My System SpecsSystem Spec


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