1.    26 Feb 2016 #1
    Join Date : Feb 2016
    Posts : 2
    Windows 10

    IRQL not less or equal on new Asus Zenbook with Windows 10

    Hi all,

    The very first screen that my brand new Asus Zenbook with Windows 10 showed me, was a BSOD. After restarting everything worked, but I keep having BSODs at random intervals.

    The error shown is always "IRQL not less or equal", without any specific driver mentioned.

    I've uninstalled the McAfee antivirus that came with the laptop - since apparently they often cause this kind of driver issue, but it made no difference.

    I'd be grateful for any insights. (Dump files in attachment.)

    IRQL not less or equal on new Asus Zenbook with Windows 10 Attached Files
      My System SpecsSystem Spec

  2.    26 Feb 2016 #2
    Join Date : Jun 2015
    Posts : 10,397
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro

    Please check ASUS for driver updates and update them all.
    Please remove the ASUS pre-installed software, it is known for causing bluescreens.

    A question because this returned in every dump, are you aware of the fact that your CPU frequency is almost doubled? Do you use any boost program?
    CPUID:        "Intel(R) Core(TM) m3-6Y30 CPU @ 0.90GHz"
    MaxSpeed:     900
    CurrentSpeed: 1512
    Please run CPU-Z | Softwares | CPUID, open it and make screenshots of the following tabs

    • CPU
    • Mainboard
    • Memory
    • SPD*
    • Graphics

    *SPD shows the details of each module, you can show the details by choosing different slots in the left upper corner.
    Please make screenshots of each module.

    Please post each screenshot in your next reply/replies.
      My System SpecsSystem Spec

  3.    26 Feb 2016 #3
    Join Date : Feb 2016
    Posts : 2
    Windows 10

    Hi axe0, thanks for taking a look!

    It was getting worse, I was getting BSODs with other errors too - specifically when I tried to use a usb port - so I've reinstalled Windows.

    The original IRQL eror seems to have gone away, but I've had one more BSOD and one frozen system.

    After that I've updated the drivers as you suggested. Let's hope that settles things, but I've still made the screenshots you asked for. (There was nothing in the SPD tab.)

    As to your question: I've not tried to boost the system in any way. In fact, as I said, that first dump file dates from the very first seconds that I had started the laptop.

    Attached Thumbnails Attached Thumbnails CPU.PNG   Graphics.PNG   Mainboard.PNG   Memory.PNG  
      My System SpecsSystem Spec

  4.    26 Feb 2016 #4
    Join Date : Jun 2015
    Posts : 10,397
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro

    Keep me posted
      My System SpecsSystem Spec


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