BSOD Windows 10 HP Laptop


  1. Posts : 4
    Windows 10
       #1

    BSOD Windows 10 HP Laptop


    Hi all,

    Please help me. I have been having random BSOD and I have lost some of my work due to this!

    The zip file is attached.

    Thanks.
      My Computer


  2. Arc
    Posts : 1,626
    Microsoft Windows 10 Home
       #2

    The BSOD is caused by the Realtek RTL8188CE 802.11b/g/n WiFi Adapter driver.
    Code:
    BugCheck 139, {8, ffffd00024306840, ffffd00024306798, 0}
    
    *** WARNING: Unable to verify timestamp for rtwlane_13.sys
    *** ERROR: Module load completed but symbols could not be loaded for rtwlane_13.sys
    Probably caused by : rtwlane_13.sys ( rtwlane_13+2164dd )
    
    Followup:     MachineOwner
    ---------
    But I am not seeing any driver of it compatible with Windows 10. Here: Realtek The incompatibility of the driver may be the cause of the BSOD there. Better you should try with a device that is having a compatible driver.

    Another thing, you need to update your windows to the latest. You are running an old version.
    Code:
    Windows 10 Kernel Version 10240 MP (4 procs) Free x64
    The Version should be 10586.
      My Computer


 

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