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#1
BSOD when in administrator account
I have been running windows 10 for a while now, without any BSOD whatsoever. About a month ago I added a new account and made it my administrator account, then changed the privilege on my original account to standard user account. No issues in doing so. I have been successful, in the past, in switching back and forth from admin to user accts with no problems. Today, though I logged into the admin account to do some updates. But after about 1 to 2 minutes into logging onto it, I get the BSOD with the error bad_pool_caller. The only thing that I had recently done was to install the beta version of Malwarebytes anti-ransomware (last night). The first thing that I did after getting these crashes was to uninstall that program. Unfortunately, that did not fix the problem (or was not the problem, I'm guessing).
When I am logged into the standard user account I can run all day with no BSOD. I don't know any correlations between the admin account and the BSOD other than maybe there are some drivers it is looking for? Every time it crashes it says that it is collecting data before closing down. I went ahead and downloaded the dm_log_collector file and am submitting it. Thanks for looking into this. Any help or suggestions would be greatly appreciated, really.