Driver related BSOD


  1. Posts : 4
    10
       #1

    Driver related BSOD


    Was having a lot of BSODs on my computer, so I completely formatted and reinstalled windows 10 - not a few days into the fresh reinstall, the bsods started coming again.

    So today I had a random bsod, which named ndis.sys as the problem. I then ran driver verifier for a little while, and got 3 bsods, all of which named hidclass.sys as the issue.

    I have attached the tenforums zip file (which should have the dump logs in it).

    Attachment 65500
      My Computer


  2. Posts : 654
    windows 10 Pro
       #2

    All dumpfiles blames
    Code:
     Use !analyze -v to get detailed debugging information.
    BugCheck C9, {220, fffff800fbf824d0, ffffcf8038be2d80, ffffe0019a1b9330}
    Probably caused by : walvhid.sys
    
    2: kd> lmvm walvhid
    start             end                 module name
    fffff800`fbf70000 fffff800`fbf71d80   walvhid    (deferred)             
        Image path: \SystemRoot\System32\drivers\walvhid.sys
        Image name: walvhid.sys
        Timestamp:        Wed Aug 26 07:15:08 2009 (4A94C4DC)
        CheckSum:         0000B3A4
        ImageSize:        00001D80
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Driver Description: Generic Virtual HID Driver most likely from a WalTop Slimline Widescreen Tablet
    As you can see the driver is from 2009 and probably not compatible with windows 10.
    I suspect this is the driver for your Tablet mouse device.
    + Tablet Mouse
    | Vendor/Product ID: 0x172F, 0x0000
    | Matching Device ID: HID\MyVirtualHidDevice&Col02

    Look for a windows 10 compatible driver or remove this device and see if this stops the BSOD.
      My Computer


  3. Posts : 4
    10
    Thread Starter
       #3

    I removed all of my graphics tablet drivers, and have now been running driver verifier successfully for a few hours with zero bsods - definitely must have been the problem. Thankyou so much!

    Out of curiosity, how did you find that driver description? I did notice "walvhid.sys" when I ran debugging tools, but I couldn't work out what it was associated with.
      My Computer


  4. Posts : 14,903
    Windows 10 Pro
       #4

    Driver Reference Table (DRT) is the site where you can find info about a lot of drivers, the driver "walvhid.sys" is included :)
      My Computers


  5. Posts : 4
    10
    Thread Starter
       #5

    Bookmarked, thankyou. :)
      My Computer


 

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