Crashing only when playing certain games.

So I get those crashes where my screen freezes and then goes dark ( lost signal). It happens at random with Blade and Soul , and happens every 5 minutes with World of Warcraft.

This started like 2 months ago ( only found this forum today , thanks for that) , before that the screen would just flash and I'd get the "display driver stopped responding and recovered".

Yesterday ( 02/16/2016) I got 5 crashes and I got 1 today.

What I already tried:
A lot of different versions of AMD drivers ( using DDU to install the new ones)
Reset windows 10 on a lot of occasions
Removed Windows 10 auto updater.
Tried the amd support forums ( it only made matters worse)
Tried the World of warcraft support forums ( also only made matters worse)



Here is the dump file:

Suggestions while you wait on a proper BSOD analyzer to read your DMP file. Check for heat related or voltage issues, monitor temps for GPU, CPU and fan speeds with HWInfo choose correct 32bit or 64bit http://www.hwinfo.com/

Would be best if you can monitor them within game and can be done with combinations of 2 software, HWInfo listed above and MSI Afterburner or Riva Tuner and MSI Afterburner.
http://www.overclock.net/a/how-to-us...splay-and-more

Riva Tuner
http://www.guru3d.com/content-page/rivatuner.html
MSI Afterburner
https://gaming.msi.com/es/features/afterburner

When you first received flash in screen and "display driver stopped responding and recovered", did it list any particular file like here ?
http://support.amd.com/en-us/kb-arti...rmessages.aspx

jds63 said:

Suggestions while you wait on a proper BSOD analyzer to read your DMP file. Check for heat related or voltage issues, monitor temps for GPU, CPU and fan speeds with HWInfo choose correct 32bit or 64bit http://www.hwinfo.com/

Would be best if you can monitor them within game and can be done with combinations of 2 software, HWInfo listed above and MSI Afterburner or Riva Tuner and MSI Afterburner.
http://www.overclock.net/a/how-to-us...splay-and-more

Riva Tuner
http://www.guru3d.com/content-page/rivatuner.html
MSI Afterburner
https://gaming.msi.com/es/features/afterburner

When you first received flash in screen and "display driver stopped responding and recovered", did it list any particular file like here ?
http://support.amd.com/en-us/kb-arti...rmessages.aspx

Sorry, should've mentioned that. The temperatures never go above 70ºC . Also as I mentioned before , with WoW I get those crashes as soon as 5 minutes of playtime.

About the file , sorry I can't remember Its been a while since I had that error. Now I only get Black Screens.

I should also add that I created the file TdrDelay in the register and set it to 8 , It removed the issue for other games I had this ( Counter strike global offensive for example).

Sabin said:

Sorry, should've mentioned that. The temperatures never go above 70ºC . Also as I mentioned before , with WoW I get those crashes as soon as 5 minutes of playtime.

About the file , sorry I can't remember Its been a while since I had that error. Now I only get Black Screens.

So you are able to monitor within the games and saw 70c during the games or when just using the PC ? How does it work without gaming ?

jds63 said:

So you are able to monitor within the games and saw 70c during the games or when just using the PC ? How does it work without gaming ?

Without gaming its around 40C , and the most I get is 70C while gaming ( it normally stays at 60C)

I also tried FurMark and got the GPU to work at Full Load (78C) for about 10 minutes and got 0 crashes.

Sabin said:

Without gaming its around 40C , and the most I get is 70C while gaming ( it normally stays at 60C)

I also tried FurMark and got the GPU to work at Full Load (78C) for about 10 minutes and got 0 crashes.

Seems fine on temps for GPU how about the CPU ?

Timeout Detection and Recovery (TDR) you received at first with " display driver stopped responding and recovered" is a feature of the Windows operating system which detects response problems from a graphics card and recovers to a functional desktop by resetting the card. I think there still may be an issue with Graphics card or it's driver, since you first received that message. Use HWinfo to check voltage of PSU also.

But without reading dump file hard to be sure, did not see much in Event Log, but was long.
Recheck Event Viewer, Custom, Administrator events for anything about this issue.

here the voltage when the pc is Iddle ( im not playing anything)

https://i.imgur.com/UzwxrGp.png

I will update while ingame.

Sabin said:

here the voltage when the pc is Iddle ( im not playing anything)

https://i.imgur.com/UzwxrGp.png

I will update while ingame.

Power Supply, not info of CPU and GPU.
Look through Event Viewer for Custom ,Administrator events for red errors relating to this.
How are CPU temps ?

jds63 said:

Power Supply, not info of CPU and GPU.
Look through Event Viewer for Custom ,Administrator events for red errors relating to this.
How are CPU temps ?

CPU temps are 39C iddle and quickly increases to 80C as soon as I start the game ( and its not even at load , the gpu is barelly doing anything its still at 50C, but Blade and soul is known for being CPU heavy). This could be CPU temp related hmm, Its been a while since I cleanned for dust.

I will do the same tests for World of warcraft and see if the temps are the same, I'm posting here first because I'm 100% sure I will get a BSOD in just 5 minutes ( it happens all the time).

Update: I did get a BSOD ( as I said I would) and It was in the very first 3 seconds of loading the game world. The temperatures were still 50C for the CPU and 45C for the gpu.

With blade&soul the crashs happen randomly and I dont know what causes them but reducing the graphic settings to the minimum helps decreases their occurrence ( which might be cpu temperature related) , for wow that is not the case, I've tried every setting , every driver ( of the ones compatible with windows 10) and the results are the same.

Sabin said:

CPU temps are 39C iddle and quickly increases to 80C as soon as I start the game ( and its not even at load , the gpu is barelly doing anything its still at 50C, but Blade and soul is known for being CPU heavy). This could be CPU temp related hmm, Its been a while since I cleanned for dust.

I will do the same tests for World of warcraft and see if the temps are the same, I'm posting here first because I'm 100% sure I will get a BSOD in just 5 minutes ( it happens all the time).

Update: I did get a BSOD ( as I said I would) and It was in the very first 3 seconds of loading the game world. The temperatures were still 50C for the CPU and 45C for the gpu.

With blade&soul the crashs happen randomly and I dont know what causes them but reducing the graphic settings to the minimum helps decreases their occurrence ( which might be cpu temperature related) , for wow that is not the case, I've tried every setting , every driver ( of the ones compatible with windows 10) and the results are the same.

Seems AMD FX - 8320 processor you have will shutdown the PC by 90c not to damage it further. Now we know a source of a heating issue might be causing this, if due to CPU thermal paste, bad CPU Fan or excessive dust accumulation. Should clean inside of case regularly, mattering to conditions maybe at least once a month.
Canned air is o.k. to use, fans and other parts over time can be damaged by dust and dirt, plus causing overheating and damaging parts even more.

Need to measure Core temps of CPU, use combo of MSI and HWInfo or Riva Tuner. But never said PC shutdown just goes black or is it a blue screen ?
Increasing settings in games if not proper may then cause it to crash or freeze up. CPU not a bad CPU, decently rated.