IRQL Not Less Equal BSOD on new laptop.


  1. jbird
    Posts : 1
    Windows 10
       New #1

    IRQL Not Less Equal BSOD on new laptop.


    Hi all, and thanks in advance for any help I get. Brand new Alienware 17 R3 and I get this BSOD probably 70% of the time on system start, restart, or awake from sleep. It only occurs once, after it has occurred it will never happen a second time in a row. All it says is the whole "IRQL Not Less OR Equal" thing, then reboots. I have followed the instructions in the sticky and attached the corresponding zip file. Thanks again :)

    EDITED TO ADD: I have already updated several things from the Dell site directly after trying some google research on the subject. In the last 24 hours I have updated the BIOS, sound drivers, touchpad drivers, video drivers (both onboard and for the 980M.) I also updated the wifi and LAN drivers from the Dell support site about a week ago shortly after getting the machine.
      My Computer
    Quote Quote

  3. axe0
    Posts : 14,903
    Windows 10 Pro
       New #2




    Diagnostics Test

     Clean boot


    Please try the following:
    • Open taskmanager
      • Go to the tab startup
      • disable everything

    • Search msconfig and open it
      • Go to the tab services
      • Check 'hide microsoft services'
      • Uncheck all other services
      • Click apply and click ok

    • Reboot if asked

    See if the problem persist, if the problem does not persist enable in the startup tab in taskmanager 1 item and in the services tab in msconfig also 1 service, reboot and see if the problem persist. Keep doing this until you find the culprit or there is nothing left.
    If the problem still persist, try booting in safe mode and see if the problem still persist
      My Computers
    Quote Quote

 

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