System_thread_exception_not_handled netio.sys

r03an · 08 Feb 2016

Forgive me if repost.

My laptop (win 10 pro 64bit) just displaying a blue screen, problems started when I wanted to go to a particular site (last I opened the website CPU-Z) in Google Chrome before BSOD occurs.
Previously I had installed the program Download Manager "Eagleget" and extensions built into Google Chrome. I do not know what happened, which is certainly possible because Eagleget program earlier. so I uninstalled and my laptop work normally again.
I did a clean win 10 install before. and the bsod still happen.
I think this happens only because I install Eaglet Download manager. Do you know why this happened?

axe0 · 08 Feb 2016

Hi r03an,

Thanks for creating a new thread and a welcome to the 10forums :)

Eagleget is indeed involved as a cause, but I'm thinking that it might be conflicting with your network drivers as the network drivers are being flagged too.
Please check ASUS for driver updates for the network drivers.

Network driver

Code:

ffffd000`22bcd6e8  fffff800`090de177Unable to load image athw10x.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athw10x.sys
*** ERROR: Module load completed but symbols could not be loaded for athw10x.sys
 athw10x+0x18e177


1: kd> lmvm athw10x
start             end                 module name
fffff800`08f50000 fffff800`09387000   athw10x  T (no symbols)           
    Loaded symbol image file: athw10x.sys
    Image path: athw10x.sys
    Image name: athw10x.sys
    Timestamp:        Tue Jun 16 11:29:55 2015 (557FEC93)
    CheckSum:         0042FA30
    ImageSize:        00437000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Eagleget driver

Code:

*** WARNING: Unable to verify timestamp for eagleGet.sys
*** ERROR: Module load completed but symbols could not be loaded for eagleGet.sys


1: kd> lmvm eagleGet
start             end                 module name
fffff800`0a1c0000 fffff800`0a1dc000   eagleGet T (no symbols)           
    Loaded symbol image file: eagleGet.sys
    Image path: eagleGet.sys
    Image name: eagleGet.sys
    Timestamp:        Wed Jan 06 15:13:42 2016 (568D2116)
    CheckSum:         0001F830
    ImageSize:        0001C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

r03an · 08 Feb 2016

axe0 said:

Hi r03an,

Thanks for creating a new thread and a welcome to the 10forums :)

Eagleget is indeed involved as a cause, but I'm thinking that it might be conflicting with your network drivers as the network drivers are being flagged too.
Please check ASUS for driver updates for the network drivers.

I did not find any updates from asus. ah, never mind.
but before I update win 10 ver 1511, this has never happened.

axe0 · 08 Feb 2016

but before I update win 10 ver 1511, this has never happened.

Each Windows version works in its own way :)
With each Windows version there are enhancements and changes made that affect the way a system works, this could also cause problems.

r03an · 08 Feb 2016

almost forgot to say this, Thanks a lot. :)
I hope this thread will help others

Billy187 · 16 Mar 2016

r03an said:

Forgive me if repost.

My laptop (win 10 pro 64bit) just displaying a blue screen, problems started when I wanted to go to a particular site (last I opened the website CPU-Z) in Google Chrome before BSOD occurs.
Previously I had installed the program Download Manager "Eagleget" and extensions built into Google Chrome. I do not know what happened, which is certainly possible because Eagleget program earlier. so I uninstalled and my laptop work normally again.
I did a clean win 10 install before. and the bsod still happen.
I think this happens only because I install Eaglet Download manager. Do you know why this happened?

The same thing happened here, unintalled Eagleget and the bsods disappeared. However I happen to still be on Windows 10 build 10240 for some reason. I do recall I updated Eagleget just before I started having the Bsods episodes. Its too bad though, eagleget was a decent downloader.....do you have any alternatives?