Intermittent BSOD in the last week. Same reasoning. Any solutions?

aussieblunder · 06 Feb 2016

Hello all,
Attachment 62658
I've recently been getting the BSOD when running certain programs on my laptop. The culprit is always a win8 driver according to the mini dump, and one time it identified the problem as Chrome.exe. Most of my crashes occur when trying to watch a YouTube or Twitter video of the sort. I will upload the latest minidump for you guys. If anyone could tell me which driver is outdated and what to do to correct this issue, that'd be stellar.

Thanks.

axe0 · 06 Feb 2016

Hi aussieblunder,

Welcome to the 10forums.

I noticed you are running Windows 10 TP (Technical Preview a.k.a. Insider Preview)

Code:

OS Name:                   Microsoft Windows 10 Pro Insider Preview

The crashes are caused by the Intel graphics drivers, unless this is for testing purpose you shouldn't run the Windows 10 TP version.
The Windows 10 TP version is very unstable, you should always expect problems with the TP version.

Code:

*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys

0: kd> lmvm igdkmd64
start             end                 module name
fffff807`2ca20000 fffff807`2d03c000   igdkmd64 T (no symbols)           
    Loaded symbol image file: igdkmd64.sys
    Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
    Image name: igdkmd64.sys
    Timestamp:        Wed Aug 05 01:42:35 2015 (55C14DEB)
    CheckSum:         006075A1
    ImageSize:        0061C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4