A series of BSOD's during games and on the desktop


  1. Posts : 6
    Windows 10 Pro
       #1

    A series of BSOD's during games and on the desktop


    Hi there,

    My PC is reasonably mature now and after getting a few BSOD's I just thought I was getting a little unlucky every so often. However they are now increasing in frequency and I can't seem to see a recurring theme in-between them.

    Attachment 63007

    Here's the log file. Hope it helps. I'm happy to provide any more info required.

    Thanks a lot for any help at all in advance
      My Computer


  2. Posts : 14,901
    Windows 10 Pro
       #2

    Please make sure to remove all pirated stuff from your system before we can start troubleshooting.
    Code:
    +++ WER1 +++:
    Fault bucket 128944370255, type 5
    Event Name: CLR20r3
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: AutoKMS.exe // Only variant I know of autokms is a crack variant
    P2: 2.5.2.0
    P3: 53c9a9a0
    P4: mscorlib
    P5: 4.6.127.1
    P6: 561da691
    P7: 1514
    P8: 22
    P9: System.FormatException
    P10:
      My Computers


  3. Posts : 6
    Windows 10 Pro
    Thread Starter
       #3

    Hi, thanks for the quick reply.

    The autoKMS.exe program was something I foolishly tried to use after I upgraded to Windows 10 and transferred data from my hard drive to my SSD. I had a valid copy of Microsoft office professional 2010 but couldn't find the activation key so I tried to use that program to allow myself to use the copy of office. Since then I have stopped using MS Office 2010 and I have a University version of Office 365 that's valid for the next four years. I've deleted the autoKMS.exe, if you'd like me to give any other proof that I am not pirating I'd be happy to.
      My Computer


  4. Posts : 14,901
    Windows 10 Pro
       #4

    Please remove Office, the autokms program spoofs Office to activate it. The modifications could cause the program to behave in unexpected ways what could cause more harm then good.
    Last edited by axe0; 08 Feb 2016 at 08:30. Reason: typo
      My Computers


  5. Posts : 6
    Windows 10 Pro
    Thread Starter
       #5

    Fair enough, don't need the 2010 one anyway now I have 365. Would you like me to reupload the Log file?
      My Computer


  6. Posts : 14,901
    Windows 10 Pro
       #6

    Yes please upload a new zip file.
      My Computers


  7. Posts : 6
    Windows 10 Pro
    Thread Starter
       #7

    Attachment 63098

    There you go, thanks again.
      My Computer


  8. Posts : 14,901
    Windows 10 Pro
       #8

    My focus will in this post be to remove as much as possible outdated drivers by updating or removing associated stuff.
    I might forget a few drivers in my first attempt, but we'll find them the second time :)

    Just in case, if you are using a program like Ccleaner please stop using it while troubleshooting.
    This because programs like Ccleaner remove dump files that are needed to troubleshoot.
    Or configure Ccleaner to not remove dump files:


    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    Please remove all USB devices except for mouse and keyboard, USB devices are known for being problematic sometimes.

    Please uninstall or update ASUS ROG Game First II
    Please uninstall Norton while troubleshooting and use Windows Defender as alternative.
    Norton/Symantec - Uninstall Completely - Windows 7 Help Forums
    Code:
    *** WARNING: Unable to verify timestamp for Ironx64.SYS
    *** ERROR: Module load completed but symbols could not be loaded for Ironx64.SYS
    *** WARNING: Unable to verify timestamp for SRTSP64.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SRTSP64.SYS
    Please tell me what the 3.3v, 5v and 12v values according to the BIOS are.

    Please update Speedfan
    Please update Samsung Magician
    Please check your TAP-Windows Adapter V9 device for driver updates
    Please update your chipset and network drivers or reinstall them, MAXIMUS VII FORMULA | Motherboards | ASUS USA

    Please update your ASUS Xonar sound drivers
    Driver Reference Table - cmudaxp.sys
    Code:
    0: kd> lmvm cmudaxp
    start             end                 module name
    fffff801`98c20000 fffff801`98f4e000   cmudaxp  T (no symbols)           
        Loaded symbol image file: cmudaxp.sys
        Image path: \SystemRoot\system32\drivers\cmudaxp.sys
        Image name: cmudaxp.sys
        Timestamp:        Mon Jul 22 03:24:04 2013 (51EC89B4)
        CheckSum:         002A3BAA
        ImageSize:        0032E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Last edited by axe0; 08 Feb 2016 at 09:12. Reason: added norton uninstall link
      My Computers


  9. Posts : 6
    Windows 10 Pro
    Thread Starter
       #9

    Alright, after a lot of rebooting and installing/uninstalling I have done all of the above. So far no further BSOD's have appeared. Hopefully it'll stay that way. I'll post back in this thread if I get anything new though. Unless there's anything else you suggest doing?

    Attachment 63147
    As you can see from the quick snap I took, the voltage readings seem fairly normal too.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 09:57.
Find Us




Windows 10 Forums