First possible BSOD, any ideas what it can be?


  1. Posts : 11
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free
       #1

    First possible BSOD, any ideas what it can be?


    Hello,

    I recently experienced what I believe was my first BSOD. It occurred while running a 3D software application. I was wondering if you all would be kind enough to take a look and let me know what it can possibly me.

    Although I never actually saw a blue screen, the behavior of an immediate restart along with a "This computer rebooted due to a bug check" in Event Viewer that corresponds with the time of the restart, I believe it was indeed a BSOD.

    Here is the information that's asked for in the tutorial on the forums for reporting these issues.

    Thank you very much for your time and any assistance.
      My Computer


  2. Posts : 14,901
    Windows 10 Pro
       #2

    The crash is caused by the Nvidia video drivers, unfortunately your attached upload is incomplete what makes that I can't do a complete analysis. Although it doesn't look necessary to do a complete analysis as per your description a bluescreen only happened once which are solved by Windows, on the other side I noticed a few things that may be important to mention but a complete* upload would be required to prevent giving half information what doesn't make sense.

    Back to the crash, unless you have/had more crashes there is nothing to worry as Windows takes the appropriate actions to solve it.
    But I would like to make a complete analysis, what I noticed was a few things that could be relevant regarding system stability.
    Code:
    ffffd000`262d3378  fffff801`1b33dbb8Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0x67dbb8
    
    4: kd> lmvm nvlddmkm
    start             end                 module name
    fffff801`1acc0000 fffff801`1b8e4000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Sat Jan 23 01:25:59 2016 (56A2C897)
        CheckSum:         00BE5F37
        ImageSize:        00C24000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    *Complete upload contains following (non-corrupted) files
    1 .nfo
    19 .txt,
    1 or more .dmps
      My Computers


 

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