GSODs while trying to update

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  1. Posts : 59
    Win10 Pro PL-PL (x64)
       #1

    GSODs while trying to update


    When updating to newer build I'm always getting GSODs. It's happening since I updated to 19028 (or I think, coz 19028 was installed just fine).

    Now, while updating, when updater gets to around 70-85% it crashes and displays one of the four GSODs.
    I'm ordering them from one happening the most often to the rarest:
    1. KERNEL_SECURITY_CHECK_FAILURE
    2. KERNEL_MODE_HEAP_CORRUPTION
    3. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    4. IRQL_GT_ZERO_AT_SYSTEM_SERVICE


    After 3 I checked all the drivers, but they are fine.

    As I wrote, my Windows version number is 19028. It's WIndows 10 Pro x64.
    Device is my 2nd system (Dell E5440). There was no changes before GSODs. After I replaced 2x4 RAM with 2x8, but even moving back to older ones did nothing, and when they were inserted it already was gsoding...
    I was trying to update it manually using UUP and automatically (Windows Update). UUP made image is working fine as I use it on my 1st system and one of the tablets...

    Any idea?
      My Computers


  2. Posts : 14,903
    Windows 10 Pro
       #2

    Hi ch3mn3y,

    Unfortunately there isn't much we can do when it comes to insider builds, because the chance that there are bugs in the drivers of Windows is probable with insider builds, especially when the insider build is released a month or 2 after a new feature update.

    I recommend reporting this in the feedback hub to make Microsoft aware of this as this kind of issues is something only they can address.

    If you want though, we could try to see if we can somehow help you update to a newer insider build, but we cannot guarantee anything.
      My Computers


  3. Posts : 59
    Win10 Pro PL-PL (x64)
    Thread Starter
       #3

    If You could :)
    I wrote about it, but no answer till now.
      My Computers


  4. Posts : 14,903
    Windows 10 Pro
       #4

    Could you change the language in that case to English please so I can read the logs.
    Change Display Language in Windows 10

    After changing the language, reproduce the crash and upload a new zip from the V2 tool.
      My Computers


  5. Posts : 59
    Win10 Pro PL-PL (x64)
    Thread Starter
       #5

    Doing it. Just go past Installing in Windows Update, but when it started to updating whild booting I got IRQL_NOT_LESS_OR_EQUAL
    Really thought Windows got scared what You can order me to do and it would update...
      My Computers


  6. Posts : 14,903
    Windows 10 Pro
       #6

    Could you upload a new zip file please.
      My Computers


  7. Posts : 59
    Win10 Pro PL-PL (x64)
    Thread Starter
       #7

    Do I have to? Shi... Magic happened and it updated. After last GSOD I booted once again to Windows, opened Settings and WUpdate. It said that there was an error coz some updates are already being installed and moment later I got window what I want to do coz Windows downloaded an update. And it updated without any GSODs!

    Don't ask me how. I did nothing except installing the English language. But if it would be a culprit, meaning PL lang, than it would be still there as I didn't remove it.

    No idea what happen...

    Please do not remove/close this thread till next Insider. Maybe it will come back...
    Last edited by ch3mn3y; 08 Dec 2019 at 12:54.
      My Computers


  8. Posts : 14,903
    Windows 10 Pro
       #8

    It's not a needed if you don't get crashes anymore.

    That's some real unexpected results, glad to hear you could update though.
      My Computers


  9. Posts : 59
    Win10 Pro PL-PL (x64)
    Thread Starter
       #9

    Ehh. Different PC (my "System One") probably same GSODs... Probably coz I don't see any GSOD, just blink of the green screen and freeze at black one. Only while updating...
      My Computers


  10. Posts : 14,903
    Windows 10 Pro
       #10

    Please follow the BSOD Posting Instructions on your 'System One' pc so we can confirm if it's a crash.
      My Computers


 

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