[HELP] BSOD on every startup.


  1. Posts : 41
    Windows 10
       #1

    [HELP] BSOD on every startup.


    Whenever I start my PC in the morning (or first time in a day), it always gives me a BSOD (with the message being different sometimes). I ran MemTest86 to check if my RAM was corrupted but it passed so I suspected there was a problem with a driver. So I ran the Driver Verifier program and it gave me a "DRIVER_VERIFIER_VIOLATION" (which I think means that it found the problem, I think), it had created the crash dump file and DM Log Collector file is attached.

    --More Info (if needed)--
    Yesterday, I ran Driver Verifier and I found that Kaspersky Lab ZOA and Acronis True Image had two faulty drivers each, so I uninstalled both applications and now those four faulty drivers are gone.

    Thank you,

    Ayush
      My Computer


  2. Posts : 41
    Windows 10
    Thread Starter
       #2

    Should I just do a clean install of Windows 10 again?
      My Computer


  3. Posts : 14,903
    Windows 10 Pro
       #3

    Unless you want to, it isn't needed for now :)

    First, it seems there are many dumps missing
    If you are using a program like Ccleaner please stop using it while troubleshooting.
    This because programs like Ccleaner remove dump files that are needed to troubleshoot.
    Or configure Ccleaner to not remove dump files:


    The single dump flags the Realtek network driver, please update it.
    Driver Reference Table - rt640x64.sys
    Code:
    *** WARNING: Unable to verify timestamp for rt640x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for rt640x64.sys
    2: kd> lmvm rt640x64start             end                 module name
    fffff800`f0eb0000 fffff800`f0f89000   rt640x64 T (no symbols)           
        Loaded symbol image file: rt640x64.sys
        Image path: rt640x64.sys
        Image name: rt640x64.sys
        Timestamp:        Tue May 05 18:21:03 2015 (5548EDEF)
        CheckSum:         000E9B0E
        ImageSize:        000D9000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Your TP-Link network adapter uses an outdated driver, I recommend to update it.
    Driver Reference Table - athwbx.sys
    Code:
    athwbx		Wed Nov 13 09:05:17 2013 (528332bd)
      My Computers


  4. Posts : 41
    Windows 10
    Thread Starter
       #4

    Thank you axe0 for your quick response however I was really getting worried about my PC so I reset it. I would keep your response mind when I am installing the drivers.
    I would be marking this thread as solved.

    Regards,
    Ayush
      My Computer


 

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