Serious Bug In Windows 10

Nikorasu · 30 Jan 2016

There's been this serious bug in Windows 10 sense the RTM release last year. I am currently on version 1511 (OS Build 10586.71) Windows 10 Pro x64 and the bug is still there. I tried calling Microsoft numerous of times to report the bug, but they weren't helpful at all. I even asked to speak to a developer, but they said I needed a subscription. They also refused to let me talk to a level 2 or 3 technician unless they try to fix the issue there selves. I don't need anyone remote accessing my computer. I am in IT and have tons of certifications, and fixed plenty of PC's. In all my life in the IT field I never had a bigger problem with an OS then Windows 10! Anyways the bug is in "Windows Shell Experience Host". The problem is that the Start Menu, Cortana, Microsoft Edge, and the Action Center wont open when I click them. If I click either of them they do nothing. Only way to get past the bug is to end the process "Windows Shell Experience Host" or sign out or restart the computer. I tried numerous troubleshooting steps including sfc/ scannow but nothing was corrupted. I also used the command "DISM /Online /Cleanup-Image /RestoreHealth" but it also didn't solve the problem, the bug would eventually resurface. I also did the Powershell command "Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}" but it just caused a bigger problem where all the Windows 10 Apps became broken. I done numerous clean installs of Windows 10 on my desktop, over about 9 in-fact. And the bug with the "Start Menu, Cortana, Action Center, Microsoft Edge" not opening eventually resurfaces. Again the only why to get all these four things to work again is to end the process "Windows Shell Experience Host" signout or restart the computer. And again the problem eventually resurfaces. I have a very strong feeling the issue is a bug with "Windows Shell Experience Host", why else when I end the process does all four things, "Start Menu, Cortana, Microsoft Edge, ActionCenter" work again? Am not the only one who is having this issue. Microsoft needs to fix this bug!

dalchina · 31 Jan 2016

Hi, I have Windows Shell Experience Host running, and no problems with Cortana, Start Menu etc.
1. Do not auto-hide the taskbar
2. Some have reported conflict with Avast
3. Repair: Try an in-place upgrade install repair.
(If unsure, details are in the Tutorial section- see Tutorials, above (just search the index for Repair about 3 times I think).

Note too, changing some Privacy settings can result in problems, and Cortana may be easily upset unless you change the system language fully and correctly.

A much better start menu is Classic Shell (freeware) which, unlike the Win 10 MS effort, correctly expresses the traditional hierarchical start menu with subfolders which Win 10's menu simply removes.