Frequent BSOD THREAD_STUCK_IN_DEVICE_DRIVER

More details in the zip, but here's the summary of the situation. I bought this Asus TUF FX505DT gaming laptop about 2 weeks ago and ever since then I experienced frequent BSOD mainly THREAD_STUCK_IN_DEVICE_DRIVER. My previous laptop intel + nvidia pair never had BSOD like this. The first thing I did after purchasing it was updating every driver to the latest version, including the AMD chipset and graphics one.

Browsing in AMD subreddit, I also notice numerous users with every kind of rig face issues by problematic drivers. So I assume it's a common problem with AMD brand. Can you help me pinpoint which part cause conflict or is buggy? Kinda worry if the problem is the hardware or just the driver. So I can at least be sure what causes the problem. Thanks a lot!

I'm using Win10 1903 build 18362.535
AMD Ryzen 7 3750H
Nvidia GTX 1650
8GB RAM DDR4-2400

I have the exactly same laptop with the exactly same problem. win 10 prof 1909.
stability test seek no error but after that i opened browser to see results and that caused bsod

c4nn1b4l said:

I have the exactly same laptop with the exactly same problem. win 10 prof 1909.
stability test seek no error but after that i opened browser to see results and that caused bsod

Yeah, a bummer that AMD based laptop often have problems like this. If you recently installed the optional 1909 update, you can uninstall it and revert to 1903. It's more stable in 1903 for my case.

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Ztruker said:

All dumps shows a problem with atikmpag.sys.

Code:

ffffbc8c`88edf7c8  fffff800`2a614ad5Unable to load image \SystemRoot\System32\DriverStore\FileRepository\u0348909.inf_amd64_41506e54d87e685a\B349181\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
 atikmpag+0x14ad5

atikmpag.sys

Copyright: John D. Carrona (usasma)

Name	atikmpag.sys - AMD Radeon(TM) RX Vega 10 Graphics
Info	ATI Video driver (remove the Catalyst Control Center and only install the Display Driver)
Source	http://support.amd.com/us/Pages/AMDSupportHub.aspx Get from OEM for laptops

Get the latest driver for your AMD Radeon(TM) RX Vega 10 Graphics here: AMD Radeon Software
Completely uninstall the current driver using Display Driver Uninstaller (DDU) from WagnardMobile here: Official Download Here. Do this in Safe Mode.

Then do a custom install of only the Display driver.

See if that gets rid of the problem.

Wow, thanks for the quick reply Ztrucker! Prior to reading this I reverted back to Win10 1903 from 1909, paranoid if the update itself caused the instability. I will let the system run for itself for a while, if the BSOD persists, I will try as you suggested. I heard about DDU before and I have to be sure not to accidentally uninstall chipset driver along with the graphics driver.

- - - Updated - - -

Ztruker said:

All dumps shows a problem with atikmpag.sys.

Code:

ffffbc8c`88edf7c8  fffff800`2a614ad5Unable to load image \SystemRoot\System32\DriverStore\FileRepository\u0348909.inf_amd64_41506e54d87e685a\B349181\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
 atikmpag+0x14ad5

atikmpag.sys

Copyright: John D. Carrona (usasma)

Name	atikmpag.sys - AMD Radeon(TM) RX Vega 10 Graphics
Info	ATI Video driver (remove the Catalyst Control Center and only install the Display Driver)
Source	http://support.amd.com/us/Pages/AMDSupportHub.aspx Get from OEM for laptops

Get the latest driver for your AMD Radeon(TM) RX Vega 10 Graphics here: AMD Radeon Software
Completely uninstall the current driver using Display Driver Uninstaller (DDU) from WagnardMobile here: Official Download Here. Do this in Safe Mode.

Then do a custom install of only the Display driver.

See if that gets rid of the problem.

Wow, thanks for the quick reply Ztrucker! Prior to reading this I reverted back to Win10 1903 from 1909, paranoid if the update itself caused the instability. I will let the system run for itself for a while, if the BSOD persists, I will try as you suggested. I heard about DDU before and I have to be sure not to accidentally uninstall chipset driver along with the graphics driver.

- - - Updated - - -

UPDATE

BSOD again today thread_stuck_in_device_driver and did what suggested by only installing the graphics driver without the radeon software. Hopefully this solves the problem. Will update in 48 hours max

I reverted to AMD Adrenalin 2019 version 19.9.2. I used DDU to cleanly remove previous driver then installed only the graphics driver without radeon software. So far until now no atikmdag.sys bsod.

Hopefully for anyone having ASUS TUF FX505DT or similar laptop can use this solution for now. Newer AMD driver screws a lot of things, so better stick to the older version. Find a way to prevent windows update driver because even that driver is problematic.

michaelmuliadi said:

I reverted to AMD Adrenalin 2019 version 19.9.2. I used DDU to cleanly remove previous driver then installed only the graphics driver without radeon software. So far until now no atikmdag.sys bsod.

Hopefully for anyone having ASUS TUF FX505DT or similar laptop can use this solution for now. Newer AMD driver screws a lot of things, so better stick to the older version. Find a way to prevent windows update driver because even that driver is problematic.

after a bsod with the newest 2020 i tryed to revert to this but after a hour, it crashed again with the same error.
(spectating a game in league of legends)

c4nn1b4l,

Please open a new thread.

Post V2 using English as the default language:


https://www.tenforums.com/tutorials/...dows-10-a.html
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