BSOD ntkrnlmp.exe CRITICAL_STRUCTURE_CORRUPTION


  1. Posts : 5
    10
       #1

    BSOD ntkrnlmp.exe CRITICAL_STRUCTURE_CORRUPTION


    I was getting a random reboot about once every 36 hours, this is the 1st time I got a BSOD before rebooting

    All I was doing when the BSOD hit was listening to music using Spotify

    I've replaced the power supply and reinstalled windows. I also ran Memtest86+ no issues reported

    Attachment 53992
      My Computer


  2. Posts : 14,901
    Windows 10 Pro
       #2

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below


    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window


    Please uninstall Gigabyte software, some are known for causing bluescreens.

    Please update VMware, it has some old drivers.

    How many passes were completed with MemTest86+?

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling system and other used stuff. PSU, cooling system and other used stuff are NOT shown in the tool.
    How to fill in your system specs:

      My Computers


  3. Posts : 5
    10
    Thread Starter
       #3

    Still having random reboots

    daemon tools is uninstalled
    gigabyte stuff is uninstalled
    vmware is uninstalled

    I don't remember how many passes i completed with MemTest86+ but I ran the test for 18 hours

    Attachment 56922
      My Computer


  4. Posts : 14,901
    Windows 10 Pro
       #4

    18h doesn't say much
    Please run it again for 8 complete passes



    Diagnostic Test

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
      My Computers


  5. Posts : 5
    10
    Thread Starter
       #5

    I believe 18 hours gets you past 8 passes even your quote says let it run overnight, but I'm running it again now (1st pass took 41 minutes). I'm sure it is not the memory, one of the 1st things I did was pull memory from a machine that had been up for 60 days and it that memory in the troubled system. It rebooted in less than 24 hours with the "new" memory
      My Computer


  6. Posts : 14,901
    Windows 10 Pro
       #6

    Sometimes you need to run it a lot more hours to reach 8 passes, why is unclear however.

    Usually it takes about 10 hours hence the part 'let it run overnight', but there are exceptions.
      My Computers


  7. Posts : 5
    10
    Thread Starter
       #7
      My Computer


  8. Posts : 14,901
    Windows 10 Pro
       #8

    What are the 3.3v, 5v and 12v values in the BIOS?
      My Computers


  9. Posts : 5
    10
    Thread Starter
       #9

    3.3v = 3.324v

    5v = 5.130v

    12v = 12.168v
      My Computer


  10. Posts : 14,901
    Windows 10 Pro
       #10




    Diagnostic Test

     DRIVER VERIFIER


    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My Computers


 

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