Please check your manufacturer Acer for driver updates.
I would suggest to update your BIOS, update or reinstall the newest driver available for Windows 10.
This removes any corrupted drivers and updates the outdated drivers
Download Drivers and Manuals | Acer Official Site
Please fill in your system specs
Please follow this tutorial
and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
How to fill in your system specs: