Multiple BSOD and hanging

tayhwah · 22 Dec 2015

Hi all. Been getting lots of BSODs and system hanging and restarts. Attached are my files.

Thanks.
tayhwah

axe0 · 23 Dec 2015

Hi tayhwah,

Welcome to the 10forums.

Please uninstall Avast, use Windows Defender as alternative and let me know how it goes :)
Avast - Uninstall Completely - Windows 7 Help Forums

Code:

*** WARNING: Unable to verify timestamp for avgmfx64.sys
*** ERROR: Module load completed but symbols could not be loaded for avgmfx64.sys

Please fill in your system specs

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tayhwah · 10 Feb 2016

Hi there. Thanks so much. I System has been stable for a while now after avg has been uninstalled. But I have had a few system restarts without triggering any minidumps. So should I consider this solved? By the way, what's freaking up with the mouse in windows 10??? It kept double clicking when I single click and when I tried selecting sections of text on a webpage, it would stop working or select the entire page.

axe0 · 10 Feb 2016

Hi Tayhwah,

Please note that there are a few different crashes

Sudden restart/shutdown crash,
Bluescreen crash,
Freeze crash.

Only with option 2 dumps are being created.
With a freeze crash the system doesn't respond which makes the functions for generating a dump won't be used as they can't be called.
With a sudden restart/shutdown crash the system doesn't have time to create a dump.

Are the drivers of the mouse up to date?

You might want to create a thread at another part of this forum for the restart problem, this way others who are more experienced with it will look at it faster :)

tayhwah · 24 Feb 2016

axe0 said:

Hi Tayhwah,

Please note that there are a few different crashes

Sudden restart/shutdown crash,
Bluescreen crash,
Freeze crash.

Only with option 2 dumps are being created.
With a freeze crash the system doesn't respond which makes the functions for generating a dump won't be used as they can't be called.
With a sudden restart/shutdown crash the system doesn't have time to create a dump.

Are the drivers of the mouse up to date?

You might want to create a thread at another part of this forum for the restart problem, this way others who are more experienced with it will look at it faster :)

Thanks axe0. I have had 1 and 3 happen to me since removing AVG. Yup, the mouse driver is updated. It's just annoying when I need to paint something. The mouse kept dropping signal and I have to remake the lasso.

axe0 · 24 Feb 2016

I can try to help you with your problems, but I'm a bit limited in troubleshooting with freezes and shutdowns, I understand some things of the basics but there it stops.