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#11
So far I'm aware of there is no sannow command.
Please let me know how it goes :)
I just had another blue screen. Is there a way to single out this dmp file, or do I need to redo and upload an entire of those debug files?
Unless you can open the dump yourself with the appropriate program, I suggest to run the tool again and upload it yes to add additional data.
The updated debug file is attached.
Intel network driver and Nvidia display driver have been flagged.
Also the CPU driver has been mentioned in the stack.
Please check Intel for driver updates for the CPU.
Driver Reference Table - intelppm.sys
Code:1: kd> k Child-SP RetAddr Call Site ffffd000`2c85d708 fffff800`b7c62cc2 nt!KeBugCheckEx ffffd000`2c85d710 fffff800`b7bc650d nt!KiFatalExceptionHandler+0x22 ffffd000`2c85d750 fffff800`b7ae6780 nt!RtlpExecuteHandlerForException+0xd ffffd000`2c85d780 fffff800`b7ae33a8 nt!RtlDispatchException+0x4e8 ffffd000`2c85de90 fffff800`b7bcaf82 nt!KiDispatchException+0x144 ffffd000`2c85e570 fffff800`b7bc947e nt!KiExceptionDispatch+0xc2 ffffd000`2c85e750 fffff800`a4fc1035 nt!KiGeneralProtectionFault+0xfe ffffd000`2c85e8e0 fffff800`b7a7f81c intelppm!AcpiCStateIdlePrepare+0x35 ffffd000`2c85e910 fffff800`b7a7dc6f nt!PpmIdlePrepare+0x39c ffffd000`2c85eb00 fffff800`b7bc31fc nt!PoIdle+0x1bf ffffd000`2c85ec60 00000000`00000000 nt!KiIdleLoop+0x2c 1: kd> lmvm intelppm start end module name fffff800`a4fc0000 fffff800`a4fe9000 intelppm (pdb symbols) d:\symbols\intelppm.pdb\89FABBD09556447FB6B157B5A3A81CD91\intelppm.pdb Loaded symbol image file: intelppm.sys Mapped memory image file: d:\symbols\intelppm.sys\559F383B29000\intelppm.sys Image path: \SystemRoot\System32\drivers\intelppm.sys Image name: intelppm.sys Timestamp: Fri Jul 10 05:12:59 2015 (559F383B) CheckSum: 0001FAC6 ImageSize: 00029000 File version: 10.0.10240.16384 Product version: 10.0.10240.16384 File flags: 0 (Mask 3F) File OS: 40004 NT Win32 File type: 3.7 Driver File date: 00000000.00000000 Translations: 0409.04b0 CompanyName: Microsoft Corporation ProductName: Microsoft® Windows® Operating System InternalName: intelppm.sys OriginalFilename: intelppm.sys ProductVersion: 10.0.10240.16384 FileVersion: 10.0.10240.16384 (th1.150709-1700) FileDescription: Processor Device Driver LegalCopyright: © Microsoft Corporation. All rights reserved.
Again, I do not find a download in the provided link.
You won't find downloads in the links provided, but a link that gives you the official download site.
intel drivers has been updated.
Also, a few more crashes since.
Please follow instructions below carefully.
Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
Attachment 54858
Please install the following driver for the Intel network driver: Download Network Adapter Driver for Windows 10
Code:fffff801`a67c5228 fffff801`9bf196dcUnable to load image \SystemRoot\system32\DRIVERS\e1d65x64.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for e1d65x64.sys *** ERROR: Module load completed but symbols could not be loaded for e1d65x64.sys e1d65x64+0x196dc0: kd> lmvm e1d65x64start end module name fffff801`9bf00000 fffff801`9bf85000 e1d65x64 T (no symbols) Loaded symbol image file: e1d65x64.sys Image path: \SystemRoot\system32\DRIVERS\e1d65x64.sys Image name: e1d65x64.sys Timestamp: Thu Aug 13 11:14:29 2015 (55CC5FF5) CheckSum: 0008A15D ImageSize: 00085000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 fffff801`a67c58d0 fffff801`9c180785Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for nvlddmkm.sys *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys nvlddmkm+0x70785 0: kd> lmvm nvlddmkm start end module name fffff801`9c110000 fffff801`9cc07000 nvlddmkm T (no symbols) Loaded symbol image file: nvlddmkm.sys Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys Image name: nvlddmkm.sys Timestamp: Tue Nov 24 19:15:37 2015 (5654A949) CheckSum: 00ABBCF5 ImageSize: 00AF7000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Another bsod after updating the drivers.