1.    16 Dec 2015 #1
    Join Date : Dec 2015
    Posts : 3
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free

    Laptop shuts down when put into sleep mode

    Hi all first time poster,
    So I'm having a major problem that I can't seem to fix. When I close the lid of my laptop, put it into sleep mode, or put it into hibernation mode, the laptop basically shuts down. The power light flashes on and off, but when I reopen the lid or press the power button to turn it back on, the screen flashes grey and reboots.
    What I have tried:
    Changing all of the advanced power options
    Resetting my laptop (to before the issue started occurring)
    Restoring my laptop to factory settings
    Redownloading windows 10
    Disabling the UEFI (BIOS) setting that allows the computer to be turned off to save power
    Updating the drivers that were suggested on the windows eight forums
    Downloading the chipset driver from Asus
    Downloading the ACHI Link Power Management and trying all the settings

    What I've done in the command prompt:
    sfc /scannow then Dism /Online /Cleanup-Image /RestoreHealth
    I also tried the chkdsk command but there were no problems found

    When I started noticing the problem:
    After I downloaded VMware's player and created a virtual computer with Ubuntu

    I hope this description was detailed enough. As one could tell, I've tried quite a lot of different things to fix this issue but with no resolve. Thanks for the help in advance!
    Laptop shuts down when put into sleep mode Attached Files
      My System SpecsSystem Spec

  2.    22 Dec 2015 #2
    Join Date : Jun 2015
    Posts : 10,403
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro

    Hi mtmyj79,

    I'm very sorry for the delay, there aren't many people in this section.
    As this problem isn't a bluescreen, it normally is moved to the right section.
    Are you still requiring help?

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My System SpecsSystem Spec

  3.    22 Dec 2015 #3
    Join Date : Dec 2015
    Posts : 3
    Microsoft Windows 10 Home 64-bit 10586 Multiprocessor Free

    Hi axe0, I updated my system specs but I had to do it manually so I wasn't able to get all the specs exactly the same as the example. Yes, I am still having this problem. Since my initial post, I have ruled out the hard drive being an issue. I put my hard drive in from my old laptop, configured it, and my laptop still had the problem.
      My System SpecsSystem Spec

  4.    23 Dec 2015 #4
    Join Date : Jun 2015
    Posts : 10,403
    Windows 10 Pro / Windows 10 TP / Windows 8.1 Pro / Windows 7 Pro

    Please update your BIOS
    Click image for larger version. 

Name:	ss (2015-12-23 at 09.30.44).png 
Views:	1 
Size:	7.4 KB 
ID:	55040
    BIOS Version:              American Megatrends Inc. S301LA.208, 12/30/2013
    ASUS VivoBook S301LA | Notebooks | ASUS Global
      My System SpecsSystem Spec


Similar Threads
Thread Forum
Windows shuts down after waking up from sleep
This problem happened for me last week but after a system restore it was seemingly fixed. After having to restart my computer again however, it's come back: every time I put Windows in sleep mode and turn it back on, it instantly shuts off. Not even...
General Support
Win10 pausing every 30 seconds on ASUS Laptop. Sleep mode issue too.
Hi all, I have this issue since upgrading, that there is a pause every 30 seconds or so. If I'm scrolling or typing it just pauses for maybe a second. I've looked and it appears there is no bios upgrade or driver upgrade on the Intel website. So...
Performance & Maintenance
Solved Blue Screen on returning from Sleep Mode - Toshiba Laptop
Hi all. I have a new Toshiba C55-C5241 Laptop, which came pre-loaded with Windows 10. (See Specs) I clean installed Windows 10 last weekend. All went very well. I just started loading programs this weekend. I started noticing the blue screen...
BSOD Crashes and Debugging
System shuts down when in sleep mode
I really am not sure where to even look. I upgraded from 8.1 to 10 and had no problems for a while until I began using sleep mode. About every night or two when in sleep mode, my system shuts down. I'm not here when it does so I don't see a blue...
BSOD Crashes and Debugging
Restart when waking laptop from sleep mode
When I wake my HP laptop from sleep mode, it says there is a problem and needs to restart. Then it restarts. It didn't do this until I upgraded to Windows 10. Anyone else have this problem or have suggestions on how to fix it? Thank you for any...
Performance & Maintenance
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 16:35.
Find Us
Twitter Facebook Google+

Windows 10 Forums