New
#1
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED boot loop.
Hi,
this is a costumer computer where Windows 10 crashed and is now in a boot loop, the costumer wants me to roll back to Windows 8, the problem is that I cannot boot into W10, the furthest I've gotten is to the W10 boot logo and then the BSOD hits.
I've tried doing these things:
Enable & Disable Secure Boot.
Switch From/To UEFI / CSM
F8 doesn't register so I cannot even get to the advanced options or to a cmd window to do the sfc /scannow command.
Can't boot from an external cd dvd drive, I changed boot order, I see a flashing underscore/fat white line in the upper left corner like it is trying to boot from the drive, I can also hear it spin up and there is no text "press any key to boot from cd or dvd"..
aaaand we are back to the screen with sad face.
Any ideas, have I missed some obvious thing here?