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Power Kernel 41 Error, During Gaming, Possibly Software?
Hi everyone.
My name is David. I have built my first computer this week but I have encountered a persistent problem. I have not done any overclocking because i do not know how. Anyways, My computer would randomly restart during and out of gaming, without warning. the games I am running are Dota 2 and Fallout 4, sometimes with OBS. However, some of the restarts have occurred outside but those were very few. I have consistently gotten the power error during gaming sessions and have not found a way to replicate the reset out of gaming. I have checked event viewer and it said this:
Log Name: SystemSource: Microsoft-Windows-Kernel-Power
Date: 12/8/2015 9:55:31 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: DESKTOP-2KNPJOI
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2015-12-09T05:55:31.654122900Z" />
<EventRecordID>1437</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-2KNPJOI</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>
As far as I have researched, This only says that there has been a random restart without any preparation. I have gone through the microsoft website to figure this out.
Things i have done:
- My temperatures, while gaming, Have never broken 70. I have tested the temps with both closed case and Open case (side panels open).
- I have done 3 seperate clean installs on my SSD sandisk 120 gb. and Updated all of the drivers.
- I have tried two different Graphic cards, Asus 4g and a MSI 4g.
- I have tried two different power supplies Corsair 600 cx and Corsair 850M
- I have tried two different motherboards Gigabyte 970 and a MSI 99FXA gaming.
- I have done a memtest86 for my RAM for a couple hours and it has passed 22.
- I have done stress testing using furmark.
- Turning off features like HPET, Fast boot, and some miscellaneous things like that.
Special note
I read that i needed to create a minidump. I have followed the procedures. However, The minidump did not create. I tried all the three methods listed here: BSOD Minidump - Configure to Create in Windows 10 - Windows 10 Forums . I have had no success in creating the dumps when i search Windows with *.dmp.
I will be attaching some information that will help shed some light on my situation, as well as the required information.