BSOD on Surface Pro 4


  1. nigelconst
    Posts : 1
    Windows 10
       New #1

    BSOD on Surface Pro 4


    I'm having issues with UNEXPECTED_STORE_EXCEPTION and CRITICAL_PROCESS_DIED, plus the graphics have gone off and then recovered several times.

    I have attached the report
      My Computer
    Quote Quote

  3. axe0
    Posts : 14,903
    Windows 10 Pro
       New #2

    Hi nigelconst,

    I'm very sorry for the huge delay.
    I've been very busy for the past 2 weeks and there aren't many people in this part of the forum.

    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with Driver Booster 3, please remove them as it may cause trouble.


    Please check {windows partition}\windows\minidump and check if there are any dump files saved.
    The zip is empty of dump files.
    Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial
      My Computers
    Quote Quote

 

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Source: https://blogs.windows.com/devices/2020/05/06/introducing-surface-go-2-surface-book-3-surface-headphones-2-and-surface-earbuds/ See also: https://www.microsoft.com/en-us/surface 1258019059502854149
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