BlueScreen when shutting down a VMWare Workstation OS


  1. Posts : 1
    Windows 10 Preview
       #1

    BlueScreen when shutting down a VMWare Workstation OS


    Consistently receiving a DPC_WATCHDOG_VIOLATION bluescreen when shutting down a vmware workstation OS (in this case a windows 7 OS).

    Was running on VMWare workstation 10, upgraded to 11 but am still experiencing this behaviour.

    Side effect of this is that the virtual machine will get destroyed and is not rebootable on a restart, I have to revert to a complete backup of the virtual machine.

    Attached the dump file generated by the tool?

    Any suggestions?
      My Computer


  2. Posts : 230
    10
       #2

    There's only 1 memory dump in the attached reports. If you're using a disk cleaner (such as CCleaner) please stop while we're troubleshooting.

    Are these reports from within the VM - or are they from the system that's running the VM's?
    We need the reports from the OS that's actually having the BSOD.

    You have 5 or 6 hard drives. What is the make/model/wattage and age of your Power Supply?

    You don't have drivers installed for these devices:
    SM Bus Controller PCI\VEN_8086&DEV_8CA2&SUBSYS_50011458&REV_00\3&11583659&0&FB The drivers for this device are not installed.
    PCI Simple Communications Controller PCI\VEN_8086&DEV_8CBA&SUBSYS_1C3A1458&REV_00\3&11583659&0&B0 The drivers for this device are not installed.
    Ethernet Controller PCI\VEN_1969&DEV_E091&SUBSYS_E0001458&REV_10\FFEC0AE174D435FF00 The drivers for this device are not installed.
    The first 2 are most likely part of the chipset drivers for your motherboard. The last one is an Atheros Ethernet driver. Please install these ASAP.

    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disk-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    I've also seen issues with the Plex Media Server drivers - but not enough to state that they are to blame here.

    You have both Virtual Box and VMWare running at the same time - I have to wonder if they are conflicting. I do see a lot of issues with Win8.1 systems when both are running - so I suspect that the same will be true with Win10. Please uninstall one of them to see if that helps.

    If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Mon Dec  8 18:51:16.801 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\120914-44281-01.dmp]
    Windows 8 Kernel Version 9879 MP (8 procs) Free x64
    Built by: 9879.2.amd64fre.fbl_release_currentfr.141107-1950
    System Uptime:0 days 0:16:18.453
    Probably caused by :ntkrnlmp.exe ( nt!KeAccumulateTicks+652 )
    BugCheck 133, {1, 1e00, 0, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
        DISPATCH_LEVEL or above. The offending component can usually be
        identified with a stack trace.
    Arg2: 0000000000001e00, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  vmware-vmx.exe
    FAILURE_BUCKET_ID: 0x133_ISR_nt!KeAccumulateTicks
    CPUID:        "Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz"
    MaxSpeed:     3600
    CurrentSpeed: 3592
      BIOS Version                  F7
      BIOS Release Date             05/30/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  Z97X-UD5H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Mon Dec  8 18:51:16.801 2014 (UTC - 5:00)**************************
    eve.sys                      Wed Feb 20 12:54:17 2013 (51250DC9)
    npf.sys                      Thu Feb 28 20:31:24 2013 (513004EC)
    e1i63x64.sys                 Wed Mar 20 03:37:29 2013 (51496739)
    vmci.sys                     Fri May 17 21:19:18 2013 (5196D716)
    vstor2-mntapi20-shared.sys   Wed Aug 28 06:25:49 2013 (521DD02D)
    iwdbus.sys                   Thu Sep 26 17:38:04 2013 (5244A93C)
    igdkmd64.sys                 Tue Oct  1 13:06:57 2013 (524B0131)
    bcbtums.sys                  Thu Oct 17 16:45:30 2013 (52604C6A)
    VHyperPnPBus.sys             Thu Nov 14 13:51:39 2013 (52851BBB)
    dtsoftbus01.sys              Fri Feb 21 04:49:36 2014 (53072130)
    VBoxUSBMon.sys               Wed Mar 26 13:58:02 2014 (5333152A)
    VBoxDrv.sys                  Wed Mar 26 14:01:30 2014 (533315FA)
    netr28ux.sys                 Thu Jun  5 22:14:29 2014 (53912405)
    AMDACPKSL.SYS                Sat Jun 21 22:31:43 2014 (53A6400F)
    AtihdWB6.sys                 Sat Jun 21 22:32:00 2014 (53A64020)
    vsock.sys                    Sun Jun 29 20:37:03 2014 (53B0B12F)
    VHyperDrive5.sys             Fri Jul 18 02:52:53 2014 (53C8C445)
    VMNET.SYS                    Sun Jul 27 09:30:27 2014 (53D4FEF3)
    vmnetadapter.sys             Sun Jul 27 09:30:30 2014 (53D4FEF6)
    vmnetbridge.sys              Sun Jul 27 09:30:32 2014 (53D4FEF8)
    eudskacs.sys                 Wed Aug 13 12:43:54 2014 (53EB95CA)
    eubakup.sys                  Wed Aug 13 12:44:00 2014 (53EB95D0)
    EUBKMON.sys                  Wed Aug 13 12:44:22 2014 (53EB95E6)
    EuFdDisk.sys                 Wed Aug 13 12:44:27 2014 (53EB95EB)
    atikmpag.sys                 Mon Sep 15 17:59:06 2014 (5417612A)
    atikmdag.sys                 Mon Sep 15 18:21:08 2014 (54176654)
    ntosext.sys                  Mon Nov  3 23:01:05 2014 (54584F81)
    intelppm.sys                 Mon Nov  3 23:01:09 2014 (54584F85)
    dxgmms2.sys                  Tue Nov  4 01:36:28 2014 (545873EC)
    CEA.sys                      Tue Nov  4 01:37:24 2014 (54587424)
    clipsp.sys                   Tue Nov  4 01:37:30 2014 (5458742A)
    BthHfAud.sys                 Tue Nov  4 01:37:38 2014 (54587432)
    BthA2DP.sys                  Tue Nov  4 01:37:41 2014 (54587435)
    mmcss.sys                    Tue Nov  4 01:37:47 2014 (5458743B)
    cmimcext.sys                 Tue Nov  4 01:38:41 2014 (54587471)
    dump_storahci.sys            Tue Nov  4 01:38:49 2014 (54587479)
    hcmon.sys                    Tue Nov 18 11:04:00 2014 (546B6DF0)
    win32kbase.sys               Wed Nov 19 00:58:37 2014 (546C318D)
    win32kfull.sys               Wed Nov 19 00:59:02 2014 (546C31A6)
    vmnetuserif.sys              Thu Nov 20 19:59:48 2014 (546E8E84)
    vmx86.sys                    Thu Nov 20 21:35:28 2014 (546EA4F0)
    
    eve.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=npf.sys
    http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
    http://www.carrona.org/drivers/driver.php?id=vmci.sys
    vstor2-mntapi20-shared.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
    VHyperPnPBus.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
    http://www.carrona.org/drivers/driver.php?id=netr28ux.sys
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
    http://www.carrona.org/drivers/driver.php?id=vsock.sys
    VHyperDrive5.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=VMNET.SYS
    http://www.carrona.org/drivers/driver.php?id=vmnetadapter.sys
    http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys
    http://www.carrona.org/drivers/driver.php?id=eudskacs.sys
    http://www.carrona.org/drivers/driver.php?id=eubakup.sys
    http://www.carrona.org/drivers/driver.php?id=EUBKMON.sys
    http://www.carrona.org/drivers/driver.php?id=EuFdDisk.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    ntosext.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    dxgmms2.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    CEA.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    clipsp.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=BthHfAud.sys
    http://www.carrona.org/drivers/driver.php?id=BthA2DP.sys
    mmcss.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    cmimcext.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=hcmon.sys
    win32kbase.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    win32kfull.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys
    http://www.carrona.org/drivers/driver.php?id=vmx86.sys
      My Computer


 

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