Random BSOD - Unexpected Storage Exception

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  1. Posts : 21
    Win10
    Thread Starter
       #21

    the other hard drive isn't necessary for boot, it's just a my storage drive. I had already removed the storage drive after the computer stopped booting and there's no change whether it's in there or not.
      My Computer


  2. Posts : 14,903
    Windows 10 Pro
       #22

    Besides of a clean install, I wouldn't know of another thing to try.
      My Computers


  3. Posts : 21
    Win10
    Thread Starter
       #23

    so a clean install is my only option? just to be sure, you dont think the drive is bad or anything? personally I dont think the drive is bad but I dont want to do a clean install to find out that the drive is bad and I have to buy a new one.
      My Computer


  4. Posts : 14,903
    Windows 10 Pro
       #24




    Diagnostics Test

     HDD TEST


    Run SeaTools to check the integrity of your HDD. http://www.sevenforums.com/tutorials...s-how-use.html

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk http://www.sevenforums.com/tutorials...isk-check.html
      My Computers


  5. Posts : 21
    Win10
    Thread Starter
       #25

    okay the drive is an SSD so the seatools wont work, I tried the chkdsk through the cmd prompt and only two of the options are applicable as the drive is fat32 not ntfs, so only functions f and r could be used. I'm inserting the image of what it said, it shows that there isn't any issues with the disk whatsoever but it doesn't boot so there's something wrong somewhere just don't know what or where. should I just do a reinstall of the os?

    Attachment 49128
      My Computer


  6. Posts : 14,903
    Windows 10 Pro
       #26

    On boot, press the key that gives you the boot options.
    What options are there?

    When does your system stop booting?
      My Computers


  7. Posts : 21
    Win10
    Thread Starter
       #27

    in the boot options it shows my dvd drive, my ssd, and the usb that I put the recovery media onto. there's usually my hdd as well but I removed it for the time being. As for when it stops the bot up process, imediately after the bios screen the screen goes black with a blinking white bar, after a couple of blinks it shows a message saying "reboot and select proper boot device, or insert boot media in slected boot device and press a key"
      My Computer


  8. Posts : 14,903
    Windows 10 Pro
       #28

    Try to remove the PSU, make sure there is no power in the case and you're grounded, pull the cmos battery, and plug the PSU back in.
      My Computers


  9. Posts : 21
    Win10
    Thread Starter
       #29

    okay I did all that and the cmos battery is now out but the computer doesn't even power on now that it's out.
      My Computer


  10. Posts : 14,903
    Windows 10 Pro
       #30

    With pulling I meant, pull it and put it back.
    Without the cmos battery you indeed can't boot, because it is needed for the BIOS settings and a few other things.
      My Computers


 

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