BSOD during regular use

ohugal · 23 Jan 2016

Yeah, though it does look like none of the minidumps from after that point have the correct date/time. Including the memory management one I have a few minutes ago.

axe0 · 23 Jan 2016

You only changed the system time at 1 place right?

Have you rebooted your system to see if that changes or corrects the time?

ohugal · 23 Jan 2016

I changed the date/time in the Windows 10 settings under date & time. I set it back to automatically set the time the same day I had changed it (back on the 16/17th) and it has been showing up fine since them. That's the only place I changed it. I've restarted my PC multiple times and the time is showing up properly in the settings, the bottom right corner of the screen where it lists the time/date, and in my BIOS.

The only idea I have is that maybe since I set the time into the future and had a BSOD when I did the new ones are being generated at that date now.

axe0 · 23 Jan 2016

The dumps are generated from the memory what means the kernel part that is stored in the memory is holding the wrong timing.
Please turn off your system, unplug the PSU and press the power button some seconds for a few times, that should empty the memory.
After that, plugin the PSU (properly of course) and turn on your system.

ohugal · 02 Feb 2016

I got the date/time on my system back to the correct values. Discharging the caps did it.

Since then I have had the typical BSODs as well as a new one (Sorry I didn't take down the name). In addition to the BSODs I've run into windows itself freezing up (specifically explorer.exe). It usually recovers but sometimes a blue screen follows this behavior as it did on 1/16.

On 1/30 at 11:16ish my PC went to a black screen and immediately rebooted. I dug a bit in the event viewer and there were quite a few errors but what stuck out to me was that igfxCUIService2.0.0.0 service seems to have crashed at the same time. I also noticed that there are a bunch of DeveiceSetupManager errors in event log seem to match date/time to the minidumps. Also get warnings that I have no internet and can't connect to the update service. Also getting error where it says I can't load this driver: \Driver\WudfRd and the event manager complaining about Norton even though I uninstalled? I don't really know what all these really mean but I thought I'd mention it to see if it gives you an idea.

Tonight at about 8:08PM my screen went black but still showed borders of some windows. I got booted to the login screen. After logging in I was only using 1 of my 2 monitors and my display adapters had stopped as they were reporting problems. This was both the Nvidia card and the Intel graphics. All programs were shut down as if the PC crashed. I didn't do a DMLogCollector until after restarting my PC, sorry about that I wasn't thinking.

I'm attaching a new DMLog and a screenshot of something explorer does when it freezes and a screenshot of the message about the video adapters in the Device Manager. Since the problems seem to be getting worse if you have any scorched earth ideas like re-installing windows or replacing hardware I'm game at this point.

Thank you so much I know this is getting ridiculous.

Attachment 62136

Attachment 62135 Attachment 62137

axe0 · 03 Feb 2016

Please update the BIOS to version F10
GIGABYTE - Motherboard - Socket 1150 - GA-Z97X-UD5H (rev. 1.0)

Please use only 1 monitor for the time of troubleshooting, in case something is wrong with the connection or monitor you can then easily use the other for testing.

Please uninstall everything of Intel graphics using Display Driver Uninstaller and install new drivers from Intel. Be sure to ONLY install the drivers using custom/advanced options.
Attachment 62184

Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
Attachment 62185

There are some Norton tasks remaining, please check the task scheduler.

Code:

Event[12826]:  Log Name: System
  Source: Microsoft-Windows-TaskScheduler
  Date: 2016-01-28T23:16:59.812
  Event ID: 414
  Task: Task Misconfiguration
  Level: Warning
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: GamingPC
  Description: 
Task Scheduler service found a misconfiguration in the NT TASK\Norton 360\Norton Autofix definition. Additional Data: Error Value: C:\Program Files (x86)\Norton 360\Engine\22.5.5.15\SymErr.exe.