Random BSOD's every 45 min or so, usually while playing games

Azazrael · 02 Nov 2015

Attachment 46107

Hi Essenbe, thanks for the reply. To start off how do I turn off driver verifier? As far as I know it's not something I can access from control panel or anything, do I need to do it through command prompt? I don't think I'm connected to any other file sharing service, at least not to my knowledge. In regards to the SSD I went into device manager and checked for any updates to both the SSD and HDD and windows said they were both up to date. Should I check for firmware updates in a different way?

Kapersky came back with no threats. I crashed 4 times midway through the eset anti-virus, the DM log for those crashes is attached. I don't know if my computer will stay non-bsod'd long enough for the eset scan to finish so I'm replying before it finishes just to see if there's something else I can possibly do. I also did the superantispyware scan, that actually came back with a lot of adware threats (1306 to be exact), insane to think that all those other AV's couldn't find em. This stupid bsod is really getting to me, can't even do a full scan with any damn program because it bsod's after 15 minutes. It recognizes the threat but doesn't quarantine until the end, every time it crashes I have to make a new dm log too

I managed to do a quick scan and got 1302 threats and made it to the end and quarantined those, I'll cross my fingers that I eliminated the threat but I don't know if adware can BSOD your computer :P I'll attempt a custom scan in just the cookies to get the last 4 or whatever's left.

I also uninstalled all the Nvidia software like you said aside from PhysX and the graphics driver. To answer your last question I don't use orbweb at all. No clue what it's for, I've seen it on a lot of my PC's and just assumed it was a windows driver or something. Thanks for all the help again, I'd be lost without you, thanks for putting up with the rage also :P

essenbe · 02 Nov 2015

I understand how frustrating it can be. The trouble is that debugging one is far from an exact science. I am just here to help @axe0.The dump files are what we use mostly, but they don't give us an exact answer. Disabling Driver Verifier is easy. This will show you how.
https://www.tenforums.com/tutorials/5...dows-10-a.html

I think the Orbweb program is used with iTunes, but I'm not sure. I try not to use any Apple programs on my computer. I hope you did not uninstall The Graphics driver and PhysX. Everything else should go. I also hope you uninstalled all of the Asrock Utilities too.

One suggestion I would make to you. If you can, use any distro of a Live Linux CD/USB and run that as long as you can. It runs out of ram and does not involve the hard drive or Windows drivers at all. If you crash using Linux, it most likely means you have a hardware problem. If you do not, it most likely means you have a driver/software problem.

You need to go to the Sandisk web site and find the latest Firmware for your SSD. See if you are using the latest or update it. Firmware on SSDs are usually put out to correct problems they are having.

Azazrael · 03 Nov 2015

Hi again Essenbe, I hope you didn't take my frustration the wrong way, I'm really grateful for your help. So I followed the video guide and turned off driver verifier, I uninstalled all apple products and orbweb. After a google search it looks like orbweb is a file sharing software. That could be what you were talking about earlier. There was an AsRock lan driver I also uninstalled, all the ASRock utilities are gone for sure now. I also haven't crashed for a while, had to head out so I ran the etest scan while I was gone, it took out 2 threats. Then I ran the complete superantispyware scan and that took out around 85 adware threats. I was surprised the computer stayed on long enough for it to finish but I'm glad it did. Any suggestions for what to do next?

essenbe · 03 Nov 2015

For right now, just use the computer as normal. Let's see what happens. It sounds like it's better at least. If you have another BSOD, upload the DM Log files here. If you don't crash, wait until you feel sure the problem is resolved, then come back let us know and mark the thread solved. Just keep us posted.

Azazrael · 03 Nov 2015

essenbe said:

For right now, just use the computer as normal. Let's see what happens. It sounds like it's better at least. If you have another BSOD, upload the DM Log files here. If you don't crash, wait until you feel sure the problem is resolved, then come back let us know and mark the thread solved. Just keep us posted.

Welp, that didn't last too long, crashed about 5 minutes ago. Sigh. This is getting depressing, middle of an assignment too. Well here's the DM log, hopefully there's something helpful in there.

Attachment 46215

Azazrael · 03 Nov 2015

Oh, also don't know if these means or helps anything, but even before the BSOD's my NVidia display driver would constantly crash and get recovered, monitor would freeze for a few seconds and all that. I mention that because it just happened right now, not sure if it's related at all.

essenbe · 03 Nov 2015

It looks like the graphics drivers/card

Code:

Use !analyze -v to get detailed debugging information.
BugCheck 139, {3, ffffd000253fc4c0, ffffd000253fc418, 0}
Probably caused by : dxgmms2.sys ( dxgmms2!VIDMM_PAGING_QUEUE::GetNewPacket+96 )
Followup:     MachineOwner

That's directX and is usually caused by the graphics drivers crashing.

essenbe · 03 Nov 2015

You may have done it before, but try it again. Please right click on the start icon and select Command prompt administrator, give admin permissions and copy/paste this into the window that opens and press enter sfc /scannow . If you decide to type it in, please notice the space between the sfc and the /. We want it to say no integrity violations were found. If it says there where corrupt files that could not be repaired, please reboot and run it again. You may have to run it 3 times with reboots in between each time.

Azazrael · 03 Nov 2015

Alright, back from doing 3 tests with reboots in between. All 3 times I got no integrity violations. Good thing I guess but that means the cause of BSOD is not a corrupted file? What else could it be?

essenbe · 03 Nov 2015

Watch your temps very closely. If it gets too hot, stop the test. Temps will go up very fast and very high, so watch them. Download and install Ungine Heaven, a GPU benchmark/burn in program. http://unigine.com/products/benchmarks/heaven (free version). After installing it, open it, Set the preset to extreme, picture below. When you press Run, it will take a minute to load, as soon as it starts moving, press the benchmark tab/button in the top left. When it finishes, exit the test.

Attachment 46237