Random BSOD's every 45 min or so, usually while playing games

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  1. Posts : 12,799
    Windows 11 Pro
       #121

    all indications I am getting are hard drive/file system/memory.

    Code:
    Use !analyze -v to get detailed debugging information.
    BugCheck 1000007E, {ffffffffc0000005, fffff80106082013, ffffd000731b1528, ffffd000731b0d40}
    Probably caused by : NTFS.sys ( NTFS!NtfsRemoveHashEntry+8b )
    Followup:     MachineOwner
    A code 7E is typically a storage related issue. NTFS is the file system Windows uses.

    Code:
    BAD_POOL_HEADER (19)
    The pool is already corrupt at the time of the current request.
    This may or may not be due to the caller.
    The internal pool links must be walked to figure out a possible cause of
    the problem, and then special pool applied to the suspect tags or the driver
    verifier to a suspect driver.
    Arguments:
    Arg1: 0000000000000025, 
    Arg2: 0000000000000092
    Arg3: 0000000000000005
    Arg4: ffffc001e41e2370
    Code:
    PFN_LIST_CORRUPT (4e)
    Typically caused by drivers passing bad memory descriptor lists (ie: calling
    MmUnlockPages twice with the same list, etc).  If a kernel debugger is
    available get the stack trace.
    Arguments:
    Arg1: 0000000000000002, A list entry was corrupt
    Arg2: 0000000000098613, entry in list being removed
    Arg3: 000000000021efff, highest physical page number
    Arg4: 0000000000000001, reference count of entry being removed
    Code:
    # Child-SP          RetAddr           Call Site
    00 ffffd000`24c79dd8 fffff800`d59fa618 nt!KeBugCheckEx
    01 ffffd000`24c79de0 fffff800`d58c69b1 nt! ?? ::FNODOBFM::`string'+0x17818
    02 ffffd000`24c79ea0 fffff800`d5934ce3 nt!MiFlushSectionInternal+0x401
    03 ffffd000`24c7a0d0 fffff800`d593228f nt!MmFlushSection+0xc7
    04 ffffd000`24c7a180 fffff800`d58a49f2 nt!CcFlushCachePriv+0x55f
    05 ffffd000`24c7a290 fffff801`13edb315 nt!CcFlushCache+0x16
    06 ffffd000`24c7a2d0 fffff801`13edb80e NTFS!NtfsFlushUserStream+0xb9
    07 ffffd000`24c7a350 fffff801`13e179a5 NTFS!NtfsFlushVolume+0x44e
    08 ffffd000`24c7a4d0 fffff801`13e14c3c NTFS!NtfsVolumeDasdIo+0x1f5
    09 ffffd000`24c7a580 fffff801`13e128b2 NTFS!NtfsCommonRead+0x21cc
    0a ffffd000`24c7a730 fffff801`131f7895 NTFS!NtfsFsdRead+0x1f2
    0b ffffd000`24c7a7e0 fffff801`131f5816 FLTMGR!FltpLegacyProcessingAfterPreCallbacksCompleted+0x1a5
    0c ffffd000`24c7a870 fffff800`d5c94af6 FLTMGR!FltpDispatch+0xb6
    0d ffffd000`24c7a8d0 fffff800`d5c94642 nt!IopSynchronousServiceTail+0x176
    0e ffffd000`24c7a9a0 fffff800`d59deca3 nt!NtReadFile+0x672
    0f ffffd000`24c7aa90 00007ff9`ab394e14 nt!KiSystemServiceCopyEnd+0x13
    10 00000087`7bb7d538 00000000`00000000 0x00007ff9`ab394e14
    Notice the NTFS and FLTMGR entries above. Again NTFS is the Windows File System and FLTMGR is the Microsoft File system filter.

    Code:
    BAD_POOL_HEADER (19)
    The pool is already corrupt at the time of the current request.
    This may or may not be due to the caller.
    The internal pool links must be walked to figure out a possible cause of
    the problem, and then special pool applied to the suspect tags or the driver
    verifier to a suspect driver.
    Arguments:
    Arg1: 0000000000000023, 
    Arg2: 0000000000000007
    Arg3: 0000000000000002
    Arg4: ffffc001904db1f0
    We need you to right click on the start icon and select Command prompt administrator, give admin permissions and copy/paste this into the window that opens and press enter sfc /scannow . If you decide to type it in, please notice the space between the sfc and the /. We want it to say no integrity violations were found. If it says there where corrupt files that could not be repaired, please reboot and run it again. You may have to run it 3 times with reboots in between each time.
      My Computer


  2. Posts : 12,799
    Windows 11 Pro
       #122

    Hold off on the sfc. Open the same command prompt (administrator) and run Dism /Online /Cleanup-Image /RestoreHealth and press enter. It will seem to be doing nothing, but let it run. It will either give you a success or error message.
      My Computer


  3. Posts : 103
    Microsoft Windows 10 Home 64-bit 10240 Multiprocessor Free
    Thread Starter
       #123

    Hey Essen, ill do that when I'm home, should is it cool if I put my graphics card back in? Has that been eliminated as a factor in the crashes?
      My Computer


  4. Posts : 12,799
    Windows 11 Pro
       #124

    Personally, I wouldn't, but I can't tell a good reason not to. I am just still in the elimination of everything that can be a problem phase. Once we find out what that is, I would start adding things back one at a time making sure each thing didn't cause problems.

    I still believe you have some kind of hardware problem. Even Driver Verifier didn't turn up anything worthwhile, which it usually will.
      My Computer


  5. Posts : 103
    Microsoft Windows 10 Home 64-bit 10240 Multiprocessor Free
    Thread Starter
       #125

    Alright I ran the Image Servicing command, it returned saying "the restore operation completed successfully". I also ran sfc /scannow 3 times with restarts in between, all times it said windows found no integrity violations.

    Edit: I decided to keep the graphics card out for now, like you said, better to isolate the problem now without introducing more variables.
      My Computer


  6. Posts : 12,799
    Windows 11 Pro
       #126

      My Computer


  7. Posts : 12,799
    Windows 11 Pro
       #127

    Please go to uninstall programs and post a screenshot of all the programs you have installed also, please install CPUz http://www.cpuid.com/softwares/cpu-z.html and post screenshots of the CPU, mainboard, memory and SPD tabs.
      My Computer


  8. Posts : 103
    Microsoft Windows 10 Home 64-bit 10240 Multiprocessor Free
    Thread Starter
       #128

    essenbe said:
    Please go to uninstall programs and post a screenshot of all the programs you have installed also, please install CPUz http://www.cpuid.com/softwares/cpu-z.html and post screenshots of the CPU, mainboard, memory and SPD tabs.
    Here yah go.
      My Computer


  9. Posts : 103
    Microsoft Windows 10 Home 64-bit 10240 Multiprocessor Free
    Thread Starter
       #129

    Alright well, new crash. It happened again while I was playing Overwatch, decided to try if maybe I could get a game in. But just like before it crashed. Could it have something to do with games or the program? Otherwise the computer hasn't crashed. Agh I only have this weekend to play it too. Next steps? Maybe this DM log can give new info.

    Edit: Well yay a new problem has popped up, any time I try and open an image with the default windows image program I get a black window that closes as soon as it opens. Then an error window that says "The remote callback procedure failed". Is my hard drive just corrupted to shit? Like is it a cancer or something that's gonna slowly kill the whole computer, for ****'s sake.
    Last edited by Azazrael; 21 Nov 2015 at 15:20.
      My Computer


  10. Posts : 12,799
    Windows 11 Pro
       #130

    Code:
    Use !analyze -v to get detailed debugging information.
    BugCheck 1000007E, {ffffffffc0000005, fffff80106082013, ffffd000731b1528, ffffd000731b0d40}
    Probably caused by : NTFS.sys ( NTFS!NtfsRemoveHashEntry+8b )
    Followup:     MachineOwner
    
    BAD_POOL_HEADER (19)
    The pool is already corrupt at the time of the current request.
    This may or may not be due to the caller.
    The internal pool links must be walked to figure out a possible cause of
    the problem, and then special pool applied to the suspect tags or the driver
    verifier to a suspect driver.
    Arguments:
    Arg1: 0000000000000023, 
    Arg2: 0000000000000007
    Arg3: 0000000000000002
    Arg4: ffffc001904db1f0
    Debugging Details:
     
    Use !analyze -v to get detailed debugging information.
    BugCheck 19, {25, 92, 5, ffffc001e41e2370}
    Probably caused by : Pool_Corruption ( nt!ExFreePool+2de )
    Followup:     Pool_corruption
    Do you have a mechanical hard drive we could use as a test? Otherwise, do you have an external hard drive you could transfer the data on your secondary drive to and use the secondary hard drive for a test? What I want to do is just see if we can install just the OS, nothing else and get it to run stable.

    Were you having problems with your previous OS before upgrading to Windows 10?
      My Computer


 

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