BSODs randomly, different errors

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  1. Posts : 8
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
       #1

    BSODs randomly, different errors


    So I've been using Windows 10 since I was able to upgrade with little to no problems. Then suddenly, on October 8th I think, during a Windows update all hell broke loose. Audio cut out, network connections went up and down, and the computer crashed within minutes. Removing the graphics card eased the amount of crashes, but even when stripped down to motherboard+CPU+hard drive, it still crashes (also, I tried putting the graphics card in a friend's computer with Win7, it ran flawlessly, were started up some GTA5 and no problems).

    I get different errors, the ones I've had are:
    CRITICAL_PROCESS_DIED
    WHEA_UNCORRECTABLE_ERROR
    KERNEL_DATA_INPAGE_ERROR
    UNEXPECTED_STORE_EXCEPTION

    I've "reset" my installation of Windows, but the error remains. When I restart the computer, I have to do it 2 or 3 times. Other times it just crashes, shows a blank "active" screen, or BSOD. I've updated the motherboard BIOS, downloaded the latest drivers, but still it keeps crashing and failing to reboot.

    I'd like to do a clean install of Windows 10 (instead of a reset), but I am unsure how, since I upgraded from Windows 7: I don't have a 25-digit product key to enter. Any ideas?

    My computer:
    MBR: Asus H97M-E (mATX)
    CPU: Intel i7-4790K
    RAM: 16 GB DDR3 (8 GB x 2)
    GFX: GeForce GTX 780 3 GB
    Last edited by fill; 26 Oct 2015 at 13:24.
      My Computer


  2. Posts : 14,901
    Windows 10 Pro
       #2

    Hi fill,

    Welcome to the 10forums.

    All of the most recent crashes are 0xEF(CRITICAL_PROCESS_DIED), but only the most recent one releaved the following
    Code:
    Debugging Details:
    ------------------
    
    ----- ETW minidump data unavailable-----
    
    DISK_IO_READ_FAILURE:  WARNING: Disk IO Read of 0 Bytes Occurred 1f time(s).
    
    PROCESS_OBJECT: ffffe00023c52840
    
    IMAGE_NAME:  svchost.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    Meaning there is an Input/Output error with the hard drive, meaning the data can't be read from your hard drive.




    Diagnostics Test

     HDD & SSD TEST


    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk Disk Check - Windows 7 Help Forums
      My Computers


  3. Posts : 8
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       #3

    Hello,

    Thank you for the reply! I do have an SSD (15 months old), so I ran a Windows 10 chkdsk (Disk -> Properties -> Tools -> Check) instead of the recommended SeaTools, but it came up empty:
    Code:
    Chkdsk was executed in scan mode on a volume snapshot.  
    
    Checking file system on C:
    
    Stage 1: Examining basic file system structure ...
                                                                                           
      413184 file records processed.                                                         File verification completed.
                                                                                           
      24535 large file records processed.                                                                                                                           
      0 bad file records processed.                                      
    Stage 2: Examining file name linkage ...
                                                                                           
      495008 index entries processed.                                                        Index verification completed.
                                                                                                                                                                                    
    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
                                                                                           
      40913 data files processed.                                            CHKDSK is verifying Usn Journal...
                                                                                           
      41679200 USN bytes processed.                                                            Usn Journal verification completed.
    
    Windows has scanned the file system and found no problems.
    No further action is required.
    
     233865215 KB total disk space.
     209825968 KB in 248333 files.
        163064 KB in 40914 indexes.
        533899 KB in use by the system.
         65536 KB occupied by the log file.
      23342284 KB available on disk.
    
          4096 bytes in each allocation unit.
      58466303 total allocation units on disk.
       5835571 allocation units available on disk.
    
    ----------------------------------------------------------------------
    
    Stage 1: Examining basic file system structure ...
    
    Stage 2: Examining file name linkage ...
    
    Stage 3: Examining security descriptors ...
    
    Windows has scanned the file system and found no problems.
    No further action is required.
    Any other suggestions, or another disk check tool to recommend?
    Last edited by fill; 27 Oct 2015 at 14:22.
      My Computer


  4. Posts : 14,901
    Windows 10 Pro
       #4

    HDTune is a good one, I use it to keep an eye on my HDD.
      My Computers


  5. Posts : 8
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       #5

    No dice there either:
    Code:
    HD Tune:         Crucial_CT240M50 Error Scan
    
    Scanned data   : 228845 MB
    Damaged Blocks : 0.0 %
    Oh well, I've managed to exctract the product key, create a Windows 10 install USB stick and I've ordered a new disk, so I'm going to try a new, clean, install tomorrow, and that will hopefully help.
      My Computer


  6. Posts : 14,901
    Windows 10 Pro
       #6




    Diagnostics Test

     System File Check


    Please try following:
    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.




    Diagnostics Test

     Malware scan


    Please run a threat scan with Malwarebytes*, a full scan with your AV, scan your system with Adwcleaner, Kaspersky TTDSKiller and ESET Online Scanner
    *(Uncheck trial version in the installation process)
      My Computers


  7. Posts : 8
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       #7

    Did the system file check, first time:
    Code:
    Beginning system scan.  This process will take some time.
    
    Beginning verification phase of system scan.
    Verification 100% complete.
    
    
    Windows Resource Protection did not find any integrity violations.
    Second time (had to restart twice because of crash):
    Code:
    Beginning system scan.  This process will take some time.
    
    
    Beginning verification phase of system scan.
    Verification 100% complete.
    
    
    Windows Resource Protection did not find any integrity violations.
    Downloading malware tools now...
      My Computer


  8. Posts : 8
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       #8

    Malwarebytes: No threats found
    TDSSKiller: No threats found
    AdwCleaner: Found no malicious programs
    ESET Online Scanner: No threats found
      My Computer


  9. Posts : 14,901
    Windows 10 Pro
       #9




    Diagnostic Test

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.





    Diagnostics Test

     Clean boot


    Please try the following:
    • Open taskmanager
      • Go to the tab startup
      • disable everything
    • Search msconfig and open it
      • Go to the tab services
      • Check 'hide microsoft services'
      • Uncheck all other services
      • Click apply and click ok
    • Reboot if asked

    See if the problem persist, if the problem does not persist enable in the startup tab in taskmanager 1 item and in the services tab in msconfig also 1 service, reboot and see if the problem persist. Keep doing this until you find the culprit or there is nothing left.
    If the problem still persist, try booting in safe mode and see if the problem still persist

    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU and cooling system.
    How to fill in your system specs:

      My Computers


  10. Posts : 8
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Thread Starter
       #10

    I let the memory test run during the night, no errors.

    I deactivated all startup programs and non-MS services, still crashed (multiple times) on startup.

    Booted up in safe mode (with networking), and it does seem to work now... it started up fine, and so far so good.

    I've filled in the rest of my case components in my profile now too.
      My Computer


 

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