BSOD when playing certain games


  1. Posts : 1
    window 10
       #1

    BSOD when playing certain games


    My laptop been having this problem for this many times. While gaming everyday, have BSOD almost everyday. Screen went blue and won't restart at all. have to manually restart the laptop.

    The DM Log Collector file is attached.

    From:
    Kevin
      My Computer


  2. Posts : 14,901
    Windows 10 Pro
       #2

    Hi Kevin,

    Welcome to the 10forums.

    Please check your manufacturer for CPU driver updates.
    Also check your manufacturer for every other driver update.
    Code:
    3: kd> k
    Child-SP          RetAddr           Call Site
    ffffd001`0d903828 fffff800`d323aee1 nt!KeBugCheckEx
    ffffd001`0d903830 fffff800`d323b2a8 hal!HalpMcaReportError+0xf5
    ffffd001`0d903980 fffff800`d323b450 hal!HalpMceHandlerWithRendezvous+0xb0
    ffffd001`0d9039b0 fffff800`d33cdc7b hal!HalHandleMcheck+0x40
    ffffd001`0d9039e0 fffff800`d33cda31 nt!KxMcheckAbort+0x7b
    ffffd001`0d903b20 fffff801`1ebd2778 nt!KiMcheckAbort+0x171
    ffffd001`0d923858 00000000`00000000 intelppm!MWaitIdle+0x18
    3: kd> lmvm intelppm
    start             end                 module name
    fffff801`1ebd0000 fffff801`1ebf9000   intelppm   (pdb symbols)          d:\symbols\intelppm.pdb\89FABBD09556447FB6B157B5A3A81CD91\intelppm.pdb
        Loaded symbol image file: intelppm.sys
        Mapped memory image file: d:\symbols\intelppm.sys\559F383B29000\intelppm.sys
        Image path: \SystemRoot\System32\drivers\intelppm.sys
        Image name: intelppm.sys
        Timestamp:        Fri Jul 10 05:12:59 2015 (559F383B)
        CheckSum:         0001FAC6
        ImageSize:        00029000
        File version:     10.0.10240.16384
        Product version:  10.0.10240.16384
        File flags:       0 (Mask 3F)
        File OS:          40004 NT Win32
        File type:        3.7 Driver
        File date:        00000000.00000000
        Translations:     0409.04b0
        CompanyName:      Microsoft Corporation
        ProductName:      Microsoft® Windows® Operating System
        InternalName:     intelppm.sys
        OriginalFilename: intelppm.sys
        ProductVersion:   10.0.10240.16384
        FileVersion:      10.0.10240.16384 (th1.150709-1700)
        FileDescription:  Processor Device Driver
        LegalCopyright:   © Microsoft Corporation. All rights reserved.
      My Computers


 

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