BSOD playing Dota2

fulcrum · 19 Oct 2015

I only have this problem on Dota2. I can play every other game on ultra settings without heating or any other problem but every day i have bsod while playing dota2. Please help. Thanks.

axe0 · 20 Oct 2015

Hi fulcrum,

Welcome to the 10forums.

Please check Intel for driver updates for your CPU driver.
The most recent crash points to your CPU driver.
I haven't been able to read the other dumps, it was very difficult to read the most recent dump.

Code:

STACK_TEXT:  
ffffd000`f0af4828 fffff800`be49eee1 : 00000000`0000009c 00000000`00000000 ffffd000`f0af4860 00000000`00000000 : nt!KeBugCheckEx
ffffd000`f0af4830 fffff800`be49f2a8 : 00000000`00000008 ffffd000`f0af4b30 00000000`00000000 00000000`00000008 : hal!HalpMcaReportError+0xf5
ffffd000`f0af4980 fffff800`be49f450 : ffffe000`e141f010 ffffd000`f0af4bb0 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0xb0
ffffd000`f0af49b0 fffff800`bdd6ec7b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
ffffd000`f0af49e0 fffff800`bdd6ea31 : 00000000`00000000 fffff800`bdd6e9b0 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b
ffffd000`f0af4b20 fffff800`0f182778 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x171
ffffd000`f0b14858 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : intelppm!MWaitIdle+0x18

fulcrum · 20 Oct 2015

Thank you for your support but I search with the intel driver update tool but it didnt find anything about cpu driver.

I tested my cpu with Intel Processor Diagnostic Tool and it pass the test. I tested the ssd, the hdd, the ram but i have nothing. didnt have any problem with the tests. It must be about dota2 source 2 engine isnt it?

axe0 · 20 Oct 2015

The crashes are 0x9C(MACHINE_CHECK_EXCEPTION) which are similar to 0x124(WHEA_UNCORRECTABLE_ERROR)
Meaning that both are usually caused by hardware problems, but it is difficult to identify it.
Other common causes are

Overclocking
Drivers
BIOS problems
Dust

fulcrum · 01 Nov 2015

i just bought it so no dust or overclocking. And i dont see any update. Please help

axe0 · 02 Nov 2015

Please run the DM Log Collector tool again and upload the zip file.

fulcrum · 02 Nov 2015

yesterday it gave me bsod 3 times but only 1 time collected data

fulcrum · 08 Nov 2015

hey @axe0 i fixed the machine check exception. it was a bios problem. now i have a diferent kind of bsod. i uploaded the dump. Please help

axe0 · 08 Nov 2015

The crashes are caused by the Elan Input Device driver.
Also known as a touchpad if I am correct.
Check your manufacturer for driver updates.

Code:

*** WARNING: Unable to verify timestamp for ETD.sys
*** ERROR: Module load completed but symbols could not be loaded for ETD.sys
0: kd> lmvm ETD
start             end                 module name
fffff801`6ee00000 fffff801`6ee73000   ETD      T (no symbols)           
    Loaded symbol image file: ETD.sys
    Image path: \SystemRoot\system32\DRIVERS\ETD.sys
    Image name: ETD.sys
    Timestamp:        Thu Sep 10 13:42:13 2015 (55F16C95)
    CheckSum:         00078693
    ImageSize:        00073000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

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