BSOD randomly browsing internet; ntoskrnl.exe

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  1. Posts : 74
    Win 10
    Thread Starter
       #31

    The last error happened before nvidia update.


    After updating nvidia graphics, I tried to play around wth USB devices, but couldn't come across any errors.

    Got a BSOD today, though. All of my devices were connected at that point as I needed them for work.

    Attachment 51699
      My Computer


  2. Posts : 14,903
    Windows 10 Pro
       #32

    The USB ports according to MSI Global
    Attachment 51702

    According to what you said you have some ports in use.
    1. bluetooth modem
    2. external HDD
    3. Hub (Dell u2412) - this one charges my MP3 player and my micro USB stuff like smartband
    4. Hub (natex 3.0 - i use the hubs to quickly manage pendrives and stuff)
    5. printer
    I'm not sure if it will be a 100% possible, but try to connect each device on another USB port and see if that helps.

    Code:
    0: kd> k
    Child-SP          RetAddr           Call Site
    fffff801`903763e8 fffff801`8e75fea9 nt!KeBugCheckEx
    fffff801`903763f0 fffff801`8e75e6c8 nt!KiBugCheckDispatch+0x69
    fffff801`90376530 fffff801`c7644d32 nt!KiPageFault+0x248
    fffff801`903766c0 fffff801`c7660212 Wdf01000!FxIoQueue::DispatchEvents+0x1e2
    fffff801`903767a0 fffff801`ca170e3c Wdf01000!imp_WdfDeviceWdmDispatchIrpToIoQueue+0x622
    fffff801`90376890 fffff801`ca170407 ucx01000!UrbHandler_USBPORTStyle_Legacy_BulkOrInterruptTransfer+0x1ac
    fffff801`90376940 fffff801`ca1653ee ucx01000!Urb_USBPORTStyle_ProcessURB+0x347
    fffff801`903769a0 fffff801`c7641a61 ucx01000!RootHub_Pdo_EvtInternalDeviceControlIrpPreprocessCallback+0x46e
    fffff801`90376a30 fffff801`c7821367 Wdf01000!FxDevice::DispatchWithLock+0x1f1
    fffff801`90376a80 fffff801`c78210be ACPI!ACPIIrpDispatchDeviceControl+0x97
    fffff801`90376ac0 fffff801`c910326e ACPI!ACPIDispatchIrp+0xbe
    fffff801`90376b30 fffff801`c7641a61 UsbHub3!HUBPDO_EvtDeviceWdmIrpPreprocess+0xf6e
    fffff801`90376c40 fffff801`c7821367 Wdf01000!FxDevice::DispatchWithLock+0x1f1
    fffff801`90376c90 fffff801`c78210be ACPI!ACPIIrpDispatchDeviceControl+0x97
    fffff801`90376cd0 fffff801`c918169e ACPI!ACPIDispatchIrp+0xbe
    fffff801`90376d40 fffff801`c91814d4 usbccgp!DispatchPdoUrb+0x16e
    fffff801`90376e60 fffff801`c91811b1 usbccgp!DispatchPdoInternalDeviceControl+0x84
    fffff801`90376ec0 fffff801`c91b12aa usbccgp!USBC_Dispatch+0x1b1
    fffff801`90376f80 fffff801`c91d2392 hidusb!HumInternalIoctl+0x2aa
    fffff801`90377270 fffff801`c91d20dd HIDCLASS!HidpSubmitInterruptRead+0x152
    fffff801`903772f0 fffff801`8e65299d HIDCLASS!HidpInterruptReadComplete+0x73d
    fffff801`903773d0 fffff801`c764417b nt!IopfCompleteRequest+0x20d
    fffff801`90377490 fffff801`c7643620 Wdf01000!FxRequest::CompleteInternal+0x24b
    fffff801`90377550 fffff801`ca12cde7 Wdf01000!imp_WdfRequestComplete+0x90
    fffff801`903775b0 fffff801`ca12b226 USBXHCI!Bulk_Transfer_CompleteCancelable+0x177
    fffff801`90377610 fffff801`ca11a932 USBXHCI!Bulk_ProcessTransferEventWithED1+0x3aa
    fffff801`903776c0 fffff801`ca130683 USBXHCI!Endpoint_TransferEventHandler+0x4e
    fffff801`90377730 fffff801`ca11d572 USBXHCI!UsbDevice_TransferEventHandler+0x87
    fffff801`90377790 fffff801`c76e26b0 USBXHCI!Interrupter_WdfEvtInterruptDpc+0x4d2
    fffff801`90377890 fffff801`8e656e65 Wdf01000!FxInterrupt::DpcHandler+0xe4
    fffff801`903778c0 fffff801`8e656540 nt!KiExecuteAllDpcs+0x275
    fffff801`90377a10 fffff801`8e75822a nt!KiRetireDpcList+0xe0
    fffff801`90377c60 00000000`00000000 nt!KiIdleLoop+0x5a
      My Computers


  3. Posts : 74
    Win 10
    Thread Starter
       #33

    So it's an USB device again? oh damn.

    I think we can rule off the printer, it was not turned on at all (just connected).

    I got rid of the bluetooth radio today and we'll see it that helps.

    It might be the HDD, though. I recall now that a few months ago the particular USB3.0 port stopped working and I had to connect the drive to a 3.0 HUB due to being out of 3.0 ports.

    I'll see if the error repeats itself without the bleutooth radio. But should I uninstall the CSR Harmony Stack driver for test, or is physical removal of the USB radio enough?
      My Computer


  4. Posts : 14,903
    Windows 10 Pro
       #34

    First step should actually be to determine if it is software or hardware, if it is software it is a bug in Windows, if it is hardware either the port or the connection of the device is the cause.

    In your case, instead of disconnecting, try other ports to see if that improves something.
      My Computers


  5. Posts : 74
    Win 10
    Thread Starter
       #35

    Guess we can scratch the bluetooth radio out, just BSODed when it was disconnected. SYSTEM_THREAD_EXCEPTION_NOT_HANDLED.

    I switched the HDD around to the other 3.0 port, we'll see if that works.

    Uploading another log...Attachment 51739

    I'm getting REALLY tired of this ****.... Windows 7 never crashed on me for several years... I'm thinking of rolling back.
      My Computer


  6. Posts : 14,903
    Windows 10 Pro
       #36

    Why don't you switch every connection to another port immediately? :)

    Windows 7 works different then Windows 10, comparing isn't really fear.
      My Computers


  7. Posts : 74
    Win 10
    Thread Starter
       #37

    axe0 said:
    Why don't you switch every connection to another port immediately? :)
    Other ports are frontally placed, which is quite an issue with my short cables and tight placement :P

    But I'll try my best.

    Did you have a chance to look at the latest BSOD? I saw "nv" at the beginning, which makes me think of graphics driver again... but I have already cleaned them and installed fresh, newest ones... >____>
      My Computer


  8. Posts : 14,903
    Windows 10 Pro
       #38

    Not yet had a chance, will do it a.s.a.p. :)
      My Computers


  9. Posts : 14,903
    Windows 10 Pro
       #39

    I checked for the sptd, but I didn't see it :)

    I don't know where your pc is, but is it possible to let the pc run overnight without any USB connection?

    It is pretty much the same we already had, USB drivers and Nvidia video driver.
    Code:
    0: kd> k
    Child-SP          RetAddr           Call Site
    fffff801`903763e8 fffff801`8e75fea9 nt!KeBugCheckEx
    fffff801`903763f0 fffff801`8e75e6c8 nt!KiBugCheckDispatch+0x69
    fffff801`90376530 fffff801`c7644d32 nt!KiPageFault+0x248
    fffff801`903766c0 fffff801`c7660212 Wdf01000!FxIoQueue::DispatchEvents+0x1e2
    fffff801`903767a0 fffff801`ca170e3c Wdf01000!imp_WdfDeviceWdmDispatchIrpToIoQueue+0x622
    fffff801`90376890 fffff801`ca170407 ucx01000!UrbHandler_USBPORTStyle_Legacy_BulkOrInterruptTransfer+0x1ac
    fffff801`90376940 fffff801`ca1653ee ucx01000!Urb_USBPORTStyle_ProcessURB+0x347
    fffff801`903769a0 fffff801`c7641a61 ucx01000!RootHub_Pdo_EvtInternalDeviceControlIrpPreprocessCallback+0x46e
    fffff801`90376a30 fffff801`c7821367 Wdf01000!FxDevice::DispatchWithLock+0x1f1
    fffff801`90376a80 fffff801`c78210be ACPI!ACPIIrpDispatchDeviceControl+0x97
    fffff801`90376ac0 fffff801`c910326e ACPI!ACPIDispatchIrp+0xbe
    fffff801`90376b30 fffff801`c7641a61 UsbHub3!HUBPDO_EvtDeviceWdmIrpPreprocess+0xf6e
    fffff801`90376c40 fffff801`c7821367 Wdf01000!FxDevice::DispatchWithLock+0x1f1
    fffff801`90376c90 fffff801`c78210be ACPI!ACPIIrpDispatchDeviceControl+0x97
    fffff801`90376cd0 fffff801`c918169e ACPI!ACPIDispatchIrp+0xbe
    fffff801`90376d40 fffff801`c91814d4 usbccgp!DispatchPdoUrb+0x16e
    fffff801`90376e60 fffff801`c91811b1 usbccgp!DispatchPdoInternalDeviceControl+0x84
    fffff801`90376ec0 fffff801`c91b12aa usbccgp!USBC_Dispatch+0x1b1
    fffff801`90376f80 fffff801`c91d2392 hidusb!HumInternalIoctl+0x2aa
    fffff801`90377270 fffff801`c91d20dd HIDCLASS!HidpSubmitInterruptRead+0x152
    fffff801`903772f0 fffff801`8e65299d HIDCLASS!HidpInterruptReadComplete+0x73d
    fffff801`903773d0 fffff801`c764417b nt!IopfCompleteRequest+0x20d
    fffff801`90377490 fffff801`c7643620 Wdf01000!FxRequest::CompleteInternal+0x24b
    fffff801`90377550 fffff801`ca12cde7 Wdf01000!imp_WdfRequestComplete+0x90
    fffff801`903775b0 fffff801`ca12b226 USBXHCI!Bulk_Transfer_CompleteCancelable+0x177
    fffff801`90377610 fffff801`ca11a932 USBXHCI!Bulk_ProcessTransferEventWithED1+0x3aa
    fffff801`903776c0 fffff801`ca130683 USBXHCI!Endpoint_TransferEventHandler+0x4e
    fffff801`90377730 fffff801`ca11d572 USBXHCI!UsbDevice_TransferEventHandler+0x87
    fffff801`90377790 fffff801`c76e26b0 USBXHCI!Interrupter_WdfEvtInterruptDpc+0x4d2
    fffff801`90377890 fffff801`8e656e65 Wdf01000!FxInterrupt::DpcHandler+0xe4
    fffff801`903778c0 fffff801`8e656540 nt!KiExecuteAllDpcs+0x275
    fffff801`90377a10 fffff801`8e75822a nt!KiRetireDpcList+0xe0
    fffff801`90377c60 00000000`00000000 nt!KiIdleLoop+0x5a
    Code:
    ffffd000`2657d178  fffff800`dc720df5Unable to load image nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     nvlddmkm+0x80df5
      My Computers


  10. Posts : 74
    Win 10
    Thread Starter
       #40

    Thank you. Got another BSOD right now, IRQL_NOT_LESS_OR_EQUAL. At this point I got rid of everything except mouse, keyboard and external HDD. If HDD may be the cause, I'll get rid of it too for the time being, but that would mean having to buy a new one.

    I am at loss what to do with nvidia drivers, though. Since I already cleaned and uninstalled them, and reinstalled new ones, is there anything else to be done on the matter? Could this be defective GPU, or just the drivers?

    Any ideas where to go next & what to do from now on? 2 BSODs per several hours is unacceptable, I may really roll back to Win 7 if this continues, which I don't want to do, as it doesn't have the latest DX support.

    Including the 9001th dump :)

    Attachment 51918
      My Computer


 

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